AvidXchangeReviews of avidxchange.com

Shelly DeBerry has fantastic customer service and helps with little issues that pop up quickly and efficiently. She makes my job so much easier as does this platform. Thank you!!

Our company recently went through a name change and needed to update our account, along with a few other items. Alexandria was wonderful to work with throughout the entire process. She was responsive, knowledgeable, and made everything easy to navigate. We truly appreciated her quick communication and friendly attitude. Great customer service from start to finish!

Shelly has gone above and beyond at helping us continue doing business with you after our previous POC left your company. She is very responsive in a timely manner.

In theory this service sounds like a good idea that will save time on payment processing, but in reality they have cause us so much more work. Nothing about their system works the way they say it does. Virtually every payment we used AvidPay to issue has come back with an issue which causes more work, research, late fees and unhappy vendors for us. We only used the service a few times before realizing how awful it is and months later we are still dealing with the repercussions and having to fix their issues. As everyone else has also noted, the customer service is worthless. Absolutely would never recommend any business, big or small, to use this service.

Cole hagstrom it’s a great account manager always willing to help with any process.

Stirling Bishop was amazing in getting everything straightened out for my company. he was pleasant and listened to all our concerns and was able to correct the problems almost immediately. excellent experience dealing with him.

They're always ready to help facilitate the process of receiving payment from our customers. They will be proactive in finding any potential problems and will fix them before they're even there. Alexandria Murdock and her team has been great in taking care of our account!

Alex was wonderful to work with. She was very thorough throughout the process of helping us set up the direct deposit. Would recommend!