AvailReviews of avail.com

Response from AvailMar 28, 2025

Thank you for the wonderful feedback! It means a lot to know you find the platform reliable. We appreciate the recommendation!

Response from AvailMar 28, 2025

Hi Sherri, We’re so glad to hear Avail helped you reach renters beyond your local area—especially in such a competitive market! It’s great that our team could support you with the ad and even better that it led to finding the right tenant. Thanks for sharing your experience with us!

Response from AvailMar 28, 2025

Hi Beverly, Thank you for sharing this! That kind of consistency is exactly what we aim for. It’s great to know the timing gives you peace of mind each month. We'll be here if we can help with anything else!

Response from AvailFeb 20, 2025

Thank you so much for your feedback! Waiting as long as your guest did is not what we want our standard to be so we sincerely apologize for the extra wait. We are actively making improvements to better meet expectations, including implementing voicemail and callback requests, which should all be returned by end of day. Wait times have already significantly decreased as a result, with the current wait time being 0 minutes! We're excited to be welcoming several talented new members to our team in the coming weeks who will help us further enhance our service and ensure a more seamless experience for you and all your guests. We sincerely appreciate your patience as we continue to make these adjustments. In the meantime, please don't hesitate to reach out with any additional questions or concerns. We're here and happy to help!

Response from AvailFeb 21, 2025

Thank you so much for taking the time to share this. We definitely understand the importance of delivering funds to you as soon as possible. Our FastPay technology allows us to expedite qualifying transactions, so they arrive in your account as soon as the next day. Even without FastPay, Avail is still the fastest rent payment processor online. Our standard time frame for delivering funds is just 3 business days. Note: FastPay is still beholden to weekends and bank holidays, and funds cannot be processed or deposited on those days. With that said, we hear you and recognize the need for change and growth at Avail. Our team is committed to continuing the improvement of our platform, and your voice plays a crucial role in that process. If you have any additional feedback for us, we'd love to hear it! In the meantime, our team will be here to help with any questions or concerns you and your tenants have along the way.

Response from AvailMar 28, 2025

Hi Christina, We’re happy to hear your listing got out there quickly! Thanks for the kind note—and best of luck with your rental!

Response from AvailMar 28, 2025

Hi Chris, We’re really glad to hear Avail has helped simplify things, especially with leases and rent collection! The tenant application process has a few steps, but it sounds like you picked it up quickly. Thanks for sharing your experience and for using Avail!

Response from AvailMar 21, 2025

Hi Douglas, We're truly sorry to hear about your experience and understand how frustrating payment delays can be. Ensuring you receive funds in a timely manner is extremely important to us, and we want to look into this further. Please reach out to our care team at [email protected] so we can review the status of any missing deposits and assist you directly. We appreciate your patience and are committed to helping resolve this as quickly as possible.