AvailReviews of avail.com

Response from AvailJul 8, 2026

Hi Earl, Thank you so much for sharing your feedback and for the 4-star rating! We are glad to hear that our team was able to help you seamlessly onboard your new tenant. Empowering you with the right tools and knowledge to make things easier for you in the future is exactly what we strive for. Best of luck with your new tenant! If any other questions come up down the road, please don't hesitate to reach back out—we are always happy to help.

Response from AvailJun 11, 2026

Hi Michele, Thank you so much for the review! We are thrilled to hear that you got great exposure and that you'll definitely be using Avail again. We're sorry to hear that getting set up was a bit of a challenge, though. We want the onboarding process to be as smooth as possible, so we appreciate you pushing through it! If you ever need a hand or have feedback on how we can make the setup easier next time, please don't hesitate to reach out to our support team. Happy to help where we can! Thank you for using Avail!

Response from AvailJun 10, 2026

Hi Robyn, Thank you for bringing this to our attention, and congratulations on finding a tenant for your rental! With that said, I am incredibly sorry for the frustrating experience you had with our support team regarding your listing. Directing you to contact the third-party websites to remove your photos and listing details yourself was premature. We normally attempt to assist in this matter where we can, for most cases, and we sincerely apologize for the breakdown in communication about that support process. We want to assure you that your property has now been completely deleted from Avail. We have just reached out to you directly via email to provide our continued support regarding this issue and to help ensure all partner sites update their information as quickly as possible. Please check your inbox at your earliest convenience so we can partner with you on those next steps. We are always happy to help where we can!

Response from AvailJan 8, 2026

Hi Brett, Thank you for taking the time to leave a review! We’re glad you found the information provided on the platform helpful and that your tenant was able to complete the application smoothly. We appreciate your understanding of the security features and your willingness to use Avail again. Please don't hesitate to share any additional feedback on how we can improve. Your insights will be shared directly with our team for future enhancements.

Response from AvailNov 13, 2025

Hi Venus, Thank you for sharing such kind words regarding the Avail platform. We are happy to hear that you are pleased with your customer care experience and that our agent was able to reassure you about the payment processing timeframe. If there is ever anything we can do to help make your experience even better, please do not hesitate to reach out to our Customer Care team. Thanks again!

Response from AvailNov 6, 2025

Hi Neicy, Thank you for sharing your experience with us! We’re glad to hear that you’re happy with the format of our state-specific lease. You mentioned wanting it to be easier to find and edit your lease documents, and I’ve passed that feedback along to our product team for review. We truly value input like yours because it helps us continue improving the platform. I also understand how frustrating long wait times can be when you’re working hard to resolve an issue. I’m happy to share that our team is growing, and we expect this to help reduce wait times moving forward. If there’s ever anything else you’d like to share or need assistance with, please don’t hesitate to reach out to our Customer Care team. We’re happy to help however we can!

Response from AvailOct 22, 2025

Hi Palen, Thank you for sharing your experience with Avail. While we don’t currently offer a standalone app, our mobile-optimized site makes it easy to access your account from any device. We really value your feedback and would love to learn more about what features would be most helpful to you. Please feel free to reach out to us at [email protected] at any time.