AvailReviews of avail.com

3.8412 reviews
Real Estate
901 E. 6th St., Suite 500, Austin, Texas

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Avail

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About Avail

Avail, by Realtor.com, is rental property management software that enables landlords to advertise their rental property listing across top rental sites, screen tenants with customizable questions, request in-depth background checks, create and sign state-specific leases, collect rent, track your rental income and expenses, and much more — all online. 1M+ landlords use Avail because it’s the only end-to-end platform that helps you scale from beginner landlord to professional with tools, support, and education.

Avail (avail.com) has 412 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: avail.com
Website: avail.com
Category: Real Estate
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 83% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Avail reviews

412 approved reviews, newest moderated first

Hollie K.
Oct 12, 2026
I talked to a live person
I am a landlord and when I couldn’t figure out something on the Avail app, I called them. What an awesome surprise when I only had to tap on one key and I was instantly connected to a real live person. They helped me with my issue and the call was over with in about two minutes. I recommend the Avail landlord app to anyone that wants actual customer service available to them and not some b.s. ai.
Response from AvailOct 14, 2026
Hi Hollie, It’s great to hear your experience with Avail was quick, easy, and got you back on track! We appreciate the recommendation and are happy to have you with us.
Jackie H.
Oct 3, 2026
Difficult time logging in to my account.
I was having difficulty logging on and paying my rent. Jose helped me navigate the problem. I love the fact you can call and speak to a human being. I am 80 years old so being able to call is extremely important to me. Thank you for great customer service.
Response from AvailOct 12, 2026
Hi Jackie, Really happy Jose could help you get back on track with logging in and paying rent! We’re glad having a real person to call made things easier. Happy to help where we can!
Richard T.
Oct 2, 2026
Worst rent payment app ever
Worst rent payment app ever. Constantly having problems with deposits not going through and having to pay more for late fees. The app is a joke and should be removed and everybody fired.
Response from AvailOct 5, 2026
Hello Richard, We’d like to help clarify what happened with the payments and fees. We know repeated payment trouble is frustrating. We would like the opportunity to look over your account with you and provide some clarity. Please contact our Care team at (312) 292-9347 so we can verify the details securely.
Sabrina
Sep 28, 2026
App Ease
Easy to understand the app
Response from AvailOct 1, 2026
Hello Sabrina, Love hearing that the app feels easy to understand! Thanks for sharing.
Kathy
Sep 28, 2026
My experience was GREAT because I was…
My experience was GREAT because I was able to speak with a live person on the phone. Often it is difficult to express in writing with chat what a problem is and becomes more confusing when trying to put things in written form.
Response from AvailOct 1, 2026
Hello, We're happy speaking with a live person made it easier to get the help you needed! We appreciate you sharing this.
Michelle M.
Sep 21, 2026
Easy to follow and use
Easy to follow and use
Response from AvailSep 22, 2026
Hello Michelle, Really happy to hear Avail was easy to follow and use! Thanks for sharing.
John P.
Sep 13, 2026
Changes NOT propagating
I am very frustrated with avail because I made an edit to allow pets and this information along with some other changes I made are NOT propagating to the other sites. And I paid $94 to boost the listing. Hopefully Zillow makes up for the money I wasted
Response from AvailSep 14, 2026
Hello John, We’ve confirmed this has been resolved. Thank you for connecting with us to clarify the timeframe for listing edits to appear on other sites. We appreciate your patience while the updates were being processed. Please let us know if anything else comes up.
Rolly G.
Sep 7, 2026
The representative was courteous
The representative was courteous, professional and experienced in dealing with my situation.
Response from AvailSep 14, 2026
Hello Rolly, We’re happy to hear your representative was courteous, professional, and helpful. Thanks for sharing your kind words!

AvailReviews of avail.com

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Avail reviews

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Difficult time logging in to my account.

Worst rent payment app ever

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The representative was courteous

About Avail

About these reviews

More in Real Estate, Texas

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I talked to a live person

Difficult time logging in to my account.

Worst rent payment app ever

App Ease

My experience was GREAT because I was…

Easy to follow and use

Changes NOT propagating

The representative was courteous