AvailReviews of avail.com

Price raised twice since I started using the service. Then whenever a tenant schedules a payment the deposit date changes from next day withdrawal to two to three days later. More if the weekend is near

Just started using Avail and had a problem with them notifying myself and the renter that they denied their credit card. Saying that they need to have it ran as ACH or a credit/debit card with their name on it. Thing is the renter did use a credit/debit card with their name on it but it was a business card. So just remember Avail will not accept a business debit card as a form of payment from your renters. They will also let it run through your renters bank as being paid and then notify you about 3 days in that it was denied. Now you have to wait another 5-7 days for the money to come back to your renters bank in order to be paid another way. Not worth the hassle just use bank to bank or make your renters set it up as an ACH payment.

Just started renting and it has been super easy to manage leases, receive payments and track expenses. So far it gives me everything I need in one easy place.

Fairly painless signup, listing and tenant experience. Very useful for new landlords.

I am a renter. Avail debited my account twice in error. I have been on hold with them for almost 10 minutes to rectify the issue. I do not find them trustworthy to have access to my bank account. However, There is a 3% (!) charge to use a credit card. So, I can pay over $100 extra each month to use a credit card (for peace of mind in being able to reverse charges quickly and easily), or continue to give Avail access full unfettered access to my bank account, where they have already proven to be untrustworthy. Not a good look. Avail may be great for Landlords. Unfortunately tenents are forced into the relationship.

I had to adjust the tenants rent for a specific month to include a one time reduction from the agreed upon monthly rent. Avail was very helpful by crediting the tenant the reduction I had agreed upon with my tenant. The hold conversation with Avail took less than 10 minutes and they were very helpful.

Avail is a great landlord toolbox. The payment portal makes rent collection seamless. The forms library is helpful.

I love that Avail provides so many relevant services (applicant logistics, leases, payments, and more!) all in one easy to use platform.