Appliance Parts 365Reviews of applianceparts365.com

I wish I would've looked at this site, and others first. You input the appliance model # your looking for parts for, it shows you the parts. The parts aren't necessarily for that model # you searched for. I ordered 2 charcoal filters for my GE over the range microwave for $23, including shipping and they weren't even close. 7-9 days shipping is after a good 6-7 waiting for the item to ship also. Then they make you pay the shipping to return and charge a 10% restocking fee on top of that. Im still waiting 4 days later for customer service to send me the return info. This company is a scam, steer clear. You're better off paying a few $'s more from someone that's more reliable. I wish I could post pictures in this review to validate it better for whomever is reading it.

These people sell crap, charge you to ship, and it takes forever to get the item, and then when the part doesn’t work because it is a crap copy from China, you must pay to ship it back and then they don’t refund your whole purchase price. Look somewhere else. Don’t waste your time and money.

They take forever to actually ship your product, then they use extremely slow services like Smartpost, even though they charge enough shipping to use faster services. My part was sent by FedEx and was lost. I can't get them to answer my emails or voice messages and FedEx requires that the seller initiate any tracing.

Wish I’d read these reviews prior to ordering. I think this is actually a scam, pure fraud. Ordered my part, they said it was on back order, 4 months later I canceled the order, it’s 4 months since then still no refund. I’m going to contact law enforcement. This is actually just a fraudulent front taking money

HORRIBLE EXPERIENCE. ZERO CUSTOMER SERVICE. I think it is just a front to collect money and do nothing. Ordered a part over 2 weeks ago. Wrote them an e-mail an said where is my part? No response. Got on line with the "chat service" They said let me check on it and then disconnected after a time out period, no follow up e-mail or phone call. This is just money lost. DO NOT DO BUSINESS WITH APPLIANCE PARTS 365.

I ordered a nut that from Appliance Parts 365 claimed to be in stock. I needed the part quickly so I paid to have it shipped FedEx 2-Day Express. The part should have arrived on Friday January 29th. Today is February 8th I I just received email that it has shipped. My requests that they call me with status went unanswered even after contacting them several times. Not happy with their business practice.

If I can write the zero stars I would. Do not do not do not purchase anything from this company. I had the same experience as you see 85% of the other people on here had. I ordered the part for my oven and I’ve been waiting on it for two weeks and finally somebody connected to the chat yesterday. I sat there for an hour and then next thing you know it was disconnected. I tried to reconnect and I found out they were closed. So I wasted an hour of my time just to talk to somebody who didn’t care enough about their customers to at least say we are closing can we contact you later. I am filing a report with the Better Business Bureau and I recommend everybody else to also because $100 might not seem like a lot to them but it is a lot to my family. If we had a lot of money we would be replacing our oven. We’ve been waiting for two weeks without an oven in with our money stolen. Considering that my money has been stolen and they will not even connect with me to tell me what’s going on, I think important that I warn others.

Same experience others had . Placed an order Jan 8. Website showed everything in stock. Was charged for order same day. Waited two weeks did live chat and lo and behold item was back ordered. Today Jan 29 live chat again item still back ordered. Canceled order and requested refund. They said 3-5 days for refund. We shall see!!! We