Francis P.
The led strip wasn’t working properly
The led strip wasn’t working properly, called August 7th replacement was suppose to come out, as of August 27th had to call back was informed should be shipped out
Response from Apex Gaming PCsAug 30, 2025
Hi Francis, Thank you for taking the time to share your experience with us. We sincerely apologize for the delay in getting your replacement LED strip out to you. Because of your feedback, we worked directly with our supplier to address a wiring issue that was causing the same problem you encountered. While this meant your replacement was held up slightly, we felt it was important to ensure you received a corrected unit rather than risk sending another with the same issue. We truly appreciate your patience and for helping us identify and resolve this problem for both you and future customers. —The Apex Gaming PCs Team




