Apex Gaming PCsReviews of apexgamingpcs.com

Response from Apex Gaming PCsSep 8, 2025

Thank you for taking the time to leave a review. We apologize for the delay, and we will work with you. We sent you an email in regard to this situation and would like to make this up to you. We request that you take a look at that email and respond at your convenience.

Response from Apex Gaming PCsSep 10, 2025

Thank you for taking the time to share your experience. We truly appreciate your honesty and are glad to hear that Nick and Robert were able to get everything resolved so your son could start enjoying his new PC. I completely understand how first impressions matter, and I’m sorry that setup wasn’t as smooth as it should have been. We’re always working to make sure our systems are ready to go right out of the box, and your feedback helps us continue improving that process. I’m grateful for your patience during setup and thrilled to hear your son is happy with the system now that it’s running. If you ever run into questions or need assistance in the future, our team is here to help seven days a week. We want you to feel confident in both your purchase and our support. Thank you again for your review—it means a lot to us.

Response from Apex Gaming PCsSep 10, 2025

Thank you for sharing your experience with us. I’m glad to hear that our engineer was able to quickly clear up the confusion and provide reassurance about your system’s RAM configuration. You’re absolutely correct—your PC includes two 16GB sticks, which together make up the full 32GB of RAM. I also appreciate you pointing out the email discrepancy. We’ll review that to make sure our automated messages more clearly display the total configuration in the future. Feedback like this helps us improve and ensure a smoother experience for all of our customers. We’re happy everything is now set up as expected, and if you have any other questions or need help down the road, our team is here seven days a week to assist. Thank you again for your thoughtful review and for choosing Apex Gaming PCs!