Ana LuisaAna Luisa crafts high-quality, affordable jewelry essentials that stack up to real life. Tarnishproof, water-resistant, hypoallergenic: our pieces are engineered to withstand daily wear and are designed to be the foundation of your daily stack. Like your favorite pair of denim or trusty white tee—Ana Luisa is your jewelry uniform.
Ana Luisa (analuisa.com) has 693 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Diane
My order had been lost so I contacted Ana Luisa by chat and they were very helpful. I requested a replacement and they immediately began the process. Very pleased so far.
Response from Ana LuisaJan 5, 2026
Hi Diane - thanks for sharing your feedback with us. We're glad we were able to make things right for you. We hope you love your new jewelry!
Kathy
First time customer. Love the items I purchased. A pair of earrings is for a gift. The second pair of earrings and bracelet is for me. I am excited to give my friend the earrings. I think they are beautiful.
Response from Ana LuisaJan 5, 2026
Thank you, Kathy. It's always wonderful to hear feedback like this from our customers. We hope you (and your friend!) love your new jewelry.
Kerri
I purchased the Ora bracelet. It came with some additional links. Unfortunately I lost those links and felt like after a few times that I may love this bracelet more with them. I contacted customer support and they informed me that I cannot purchase the additional links. Therefore, I can't enjoy the bracelet now.
Response from Ana LuisaDec 17, 2025
Hi Kerri - we appreciate you sharing your feedback with us. While we don't have additional links for our Ora bracelet available for purchase, it's a great idea! We've shared your suggestion with our team, and followed up with you via email to try and make things right. We look forward to speaking with you directly.
Susie J.
I ordered a pair of earrings for my daughter. Ana Luisa company automatically signed me up for the “monthly subscription of Luxe program”. All I wanted was a simple pair of earrings. Now, I just looked at my visa and saw a monthly subscription charge on our account and an email confirming I hope I am enjoying my subscription! No phone number to call customer service. Dog and pony show to get the subscription canceled.
Response from Ana LuisaDec 17, 2025
Thank you for taking the time to share this feedback, Susie. Our AL Luxe membership is optional, and customers have the option to sign up before making a purchase. We make sure to communicate this at every point before checking out. AL Luxe members pay a $3.95 one-time fee for immediate discounts, followed by a payment of $49.99 every 30 days after order confirmation. You can update your membership anytime via your AL account. While we don't offer support by phone, you can still reach our team by email, live chat, or text. We're available seven days a week from 9am-8pm ET. If you need help updating your membership, please don't hesitate to get in touch with us.
Prag
lovely for gifts and surprises. Was happy with the quick deliver (In europe)
J B.
This company automatically signs you up for a membership to be charged monthly. This is a deceptive marketing practice. I had to contact them to cancel and they told me that the amount for the first month could not be cancelled since I received a discount. I don't understand why they do this because I will NEVER purchase anything from them again. I will be contacting the Better Business Bureau. This is their reply: Reply from Ana Luisa 17 hours ago Thank you for taking the time to share your experience. Our AL Luxe membership is optional. Members are able to receive a discount right away with a one-time fee of $3.95. Following this, customers are billed every 30 days at $49.99. We make sure to communicate this at every point before checking out. We can confirm you were charged the one-time fee in exchange for a member-exclusive discount on your order. This is not true. They DO NOT communicate their deceptive business practices at every point before check out. This is a complete lie. Stay away from them.
Response from Ana LuisaDec 17, 2025
Thank you for taking the time to share your experience. Our AL Luxe membership is optional. Members are able to receive a discount right away with a one-time fee of $3.95. Following this, customers are billed every 30 days at $49.99. We make sure to communicate this at every point before checking out. We can confirm you were charged the one-time fee in exchange for a member-exclusive discount on your order.
Delilah P.
You are resending my order that was returned to you by UPS. Thank you!
Cathy L. R.
Awesome. My bestest girlfriend loved the jewelry. Thank you so much
