Ana LuisaAna Luisa crafts high-quality, affordable jewelry essentials that stack up to real life. Tarnishproof, water-resistant, hypoallergenic: our pieces are engineered to withstand daily wear and are designed to be the foundation of your daily stack. Like your favorite pair of denim or trusty white tee—Ana Luisa is your jewelry uniform.
Ana Luisa (analuisa.com) has 693 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Diane
The customer service team was very patient with me understanding the gift card process. I appreciate oh there help.
Response from Ana LuisaFeb 2, 2026
We were happy to help, Diane! We appreciate you sharing your positive experience with us.
Janet K.
Earrings look great. Great quality. The only thing I would change would be the length of the earring stem to be a bit longer.
Response from Ana LuisaFeb 2, 2026
Hi Janet - we thank you for taking the time to share your feedback. We'll share this with our design team.
AAM
Honored their 2 year warranty when gold plating deteriorated on daily wear mini-hoops.
Response from Ana LuisaFeb 2, 2026
Thank you for sharing your experience! We're happy to hear our team was able to help.
Pam
Not only is the product excellent quality but the customer service is the absolute best I have dealt with in along time. I absolutely recommend Ana Luisa
Response from Ana LuisaFeb 2, 2026
Hi Pam - we're so glad to hear from you! We always appreciate hearing this kind of feedback. Enjoy your new jewelry.
customer
I had an issue with my necklace and they addressed and corrected it right away. Customer service gets all tens!!!
Response from Ana LuisaJan 28, 2026
Thank you so much for sharing your feedback! We're so glad we could help you.
Jennifer B.
I shop Ana Luisa regularly for myself and my daughters. Great quality and unbelievable customer centric service. They have gone above and beyond.
Response from Ana LuisaJan 28, 2026
Thank you for taking the time to share this feedback, Jennifer. We always appreciate hearing from our customers, especially loyal ones like you!
Elana
Great customer service! My necklace came with a knot in the chain that I couldn’t undo and I reached out to customer service and it was handled within 10 minutes. I explained the issue, sent a picture of the necklace and they sent me a new one immediately :). I really appreciated the customer care and quick resolution! Also really cute jewelry, I wear it everyday!
Response from Ana LuisaJan 28, 2026
Hi Elana - We're so glad our team was able to assist you with this issue quickly. It was our pleasure to make things right for you. We hope you love your new jewelry!
Whitney
Pretty surprised to open my email and see that I had signed up for a subscription that I never obviously can send it to. I hate that the Internet has become like this. I just wanted to buy a piece of jewelry, not sign up for some sort of subscription. I use the express check out with Apple Pay and then got an email that I had signed up for a subscription. How is that even possible?
Response from Ana LuisaJan 23, 2026
Hello Whitney - thank you for sharing your thoughts here. Our AL Luxe membership is optional. AL Luxe members pay a $3.95 one-time fee for immediate discounts, followed by a monthly payment. We communicate this before checkout and after confirming the order. That said, we appreciate your feedback as we continue making improvements to our membership. It sounds like you may have signed up by mistake, so if that's the case please feel free to email us. We'd be glad to assist you further.
