Rocio Altamirano Z.
Amazingquality and beauty...I cannot…
Amazingquality and beauty...I cannot get tired of wearing all my Ana Luisa jewelry. Customer service is fantastic! Absoutely recommended!!

Ana Luisa crafts high-quality, affordable jewelry essentials that stack up to real life. Tarnishproof, water-resistant, hypoallergenic: our pieces are engineered to withstand daily wear and are designed to be the foundation of your daily stack. Like your favorite pair of denim or trusty white tee—Ana Luisa is your jewelry uniform.
Ana Luisa (analuisa.com) has 693 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Rocio Altamirano Z.
Amazingquality and beauty...I cannot get tired of wearing all my Ana Luisa jewelry. Customer service is fantastic! Absoutely recommended!!
Guy
Inordered one piece of jewelry. They have my credit card on file the next month they sent me another piece that I did not order. I contacted them and they told me “no refunds on custom pieces”. The charm said “intense” on it. I never ordered that or even considered a charm, let alone with that printed on it. It has been another month and I just received a “confirmation” of my new purchase again. I never ordered anything. You cannot sign in on their website to cancel any order or remove credit card info. DO NOT buy from them
Response from Ana LuisaMar 17, 2026
Hi there - we're so sorry to hear you did not have a good experience. We appreciate the feedback and are always thinking of how we can do things better.
customer
Excellent Customer Service! I had to return a ring unfortunately and the customer service rep helped me and made the process so easy and zero stress!
Response from Ana LuisaMar 3, 2026
Hi there! Thanks for sharing your feedback. We're glad our team was able to make your return stress-free. We hope you find something else you love soon!
Sylvie Van D.
Bought 2 pairs of earings which were pretty expansive and guaranteed 100% silver & gold plated. I still get very bad allergic reaction from them which means theyre not what they claim to be and use cheap materials.
Response from Ana LuisaFeb 23, 2026
We're so sorry to hear about what happened to you, Slyvie. If you haven't already, please contact our team via email or live chat. We'd love to make things right with you.
Steven F.
Awful service. Low quality products, high shipping costs. Not worth the buy!
Response from Ana LuisaFeb 23, 2026
Hi Steven - we're so sorry to hear you did not have a good experience with us. We appreciate the feedback and are always thinking of how we can do things better. It looks like we were able to set up a replacement order for you at no charge. Our team is currently in touch with you to see what else we can do to make things right here.
Addy A.
Not only is the jewelry great quality, but the customer service is also wonderful. I am a returning customer and this time around, my package get stolen from my mailbox. Luckily, Jessa was very helpful in assisting me with getting a replacement! am definitely recommending Ana Luisa to my friends and will be purchasing from here in the future!
Response from Ana LuisaFeb 17, 2026
Hi Addy - thanks for leaving this review. We appreciate the feedback, and are so happy to hear Jessa was able to help. Enjoy your replacement!
customer
Customer service was so helpful when the clasp on one of my favorite necklaces broke! There was no issue with getting a replacement and now I can continue to wear one of my favorite pieces.
Response from Ana LuisaFeb 17, 2026
We're so glad our team was able to help you. We hope you enjoy your replacement necklace!
Hal B.
Awesome service
Response from Ana LuisaFeb 17, 2026
Thanks for sharing this feedback, Hal. We're always here and happy to help.