AM Home Delivery & Trucking CoReviews of amtrucking.com

Horrible unprofessional company. Rude (and creepy) delivery staff. I payed for white glove delivery and they didn't even bother to discar the giant box the couch came in, even though when I purchased the website said that would be handled. The second time I've used them and the first they didn't even finish unwrapping. They are LAZY and full of excuses.

I had one order that got split into two, as two of the appliances weren't in stock yet. The first order got to the terminal and sat there for two weeks, until the second order arrived at the terminal. Instead of delivery all in one at this point, my orders were delivered one week apart. When submitting the order, they state "haul away"-referring to AJ Madison-this was not explained that this includes uninstalling the old appliance AND hauling away the old one. When they went to come install the dishwasher, it was not unhooked. I only paid for the installation-why wouldn't this be part of the cost? The guy to install the microwave had no idea how to do it and ended up cancelling that installation and my husband did it himself. The refrigerator was hooked up to the old waterline, after I paid for a brand-new water hose and the installation it still wasn't done correctly. I am sorry, I could have done that and not paid the installation fee. Finally, to get these two corrected, (going on a third time of them coming out) I received an email on Tuesday Dec 2, 2025, that it would be installed today Dec 4, 2025, called to get an estimated time, and there is nothing scheduled. Now we have to wait another week before they can come out to do this--if that even holds true. The communication is terrible, as we have called, even with the delivery guys, and no notes were made for updates before the second delivery. I am VERY dissatisfied with this company. The one good thing is the gentleman on our second order were very nice.

Scam!!! They charge $100 for a proof of insurance. They are obligated to provide the proof of insurance to their clients - it’s their job!! I am in real estate and deal with vendors all day long - i know how this works. Scheduling is terrible. They don’t give you any options to chose from they just tell you when they are coming and it’s very last minute Delivery people are very low quality work force. Stay away from them and any store that uses them (like Coleman Furnitrue)

Awesome delivery drivers. They did a great job. Daniel and Misza Thanks so much Janet and Gary

David and John called us and said they were coming in 10 minutes and they were prompt, coming in their Penske truck and within the delivery window. They were efficient and effective, doing the fridge install in 45 minutes. David was clear about what I needed to do when I turned the main water supply back on. He said to turn off the partial water break for the kitchen, but I didn't know how to do that. So, he coached me clearly on what to do when I turned the main water back on. He was also very understandable, repeating himself when necessary like a good teacher - I am a teacher - on how to run the water to clear out the air from the pipes after turning it back on. His instructions on throwing away two batches of ice - 24 hours each - was also helpful. John worked efficiently in the background putting doors back on and cleaning up. David was also personable while working efficiently, as we shared about our lives a little. Bardzo dobje guys! - very good guys! - John will understand that Polish.

Delivered to couch and did significant damage to my home. When I asked them on the day of delivery, how to file a claim the delivery people, and the dispatcher both told me to wait for a call from the claims department. I was told this again a day later when I asked again. I was never called and called several other times only to find out that you have to email the claims department within two days to file a valid claim. The communication and delivery from this company have caused serious damage with no viable process to recover.

Promised a delivery date and time, so I rescheduled my appointments. The day before called and said a driver called off so can't deliver that day. They could not give me a reschedule time yet. So now have to wait until they figure out what they are doing and rescheduled all my appointments again. They seem to think people don't have a life.

I ordered a refrigerator and washer/dryer combo from AJ Madison in NY, to be delivered to Oakland, CA. Delivery was within the expected timeframe, and when I had to reschedule my delivery date, Customer Service was courteous and helpful. There was a four hour window on delivery day. I received a robo call day of delivery alerting me to the truck’s arrival in 45 minutes. They were on time and courteous, and put my items in my garage as requested. I’m very pleased with the service.