AM Home Delivery & Trucking CoReviews of amtrucking.com

They barely spoke English, which is a problem for me when I'm tryig to communicate to not destroy my brand new red oak floor. They handtrucked the giant ass fridge in on the handtruck wheels with no protection under it, so watch out, I was OK and lucky end of day. When you deliver to high end property, you have to understand these 1st world problems, sorry call is racist or whatever woke nonsesne, but that's a fact with $5K+ appliances and just way it is. As mentioned by others here, they don't take the trash, they will leave it if you don't force them to take it. AJ Madison claims that is so that you can do returns if needed b/c entire package is required, but Lowes, etc. in past never left that mess. Not ideal.

Okay, so all of these no name 3rd party shippers are sketchy so it rates a 3 ... what you should do is this if things go bad: (1) Do not speak to AM Trucking ... instead go straight to the retailer from where you ordered your item and complain to them. It's the only way you'll have success. (2) have your cell phone on and recording as they are taking your item out of the truck, and keep it recording until you have unpacked it and verified it's arrived in expected condition, unless it's acceptable. (3) Don't sign anything that says it arrived in acceptable condition. (4) If it's damaged. Get yourself on camera (while they're in the camera view) saying that you won't sign anything that says it's in acceptable condition. Drivers will forge your signature saying it arrived in acceptable condition. If you sign anything make a note on the paperwork that it is damaged and you will seek restitution. Record yourself doing this. Basically you're going to have the camera rolling the whole time they're there so make sure you have enough space on your recording device. (5) If damaged and you won't signing that it's acceptable, and they give you the lie that they can't leave it there unless you sign the document that says it's in good condition, then get them on camera saying that. Make sure they know they're on camera. If they still say that then let them take it. You have your proof that it was them, not you, that failed to make a delivery of an acceptable product.

Our experience has literally been a nightmare, until Anthony Haran got involved with communicating with AM Trucking on our behalf. AM scheduled to deliver our new Samsung washer on Jan. 10, but the truck broke down 2.5 hours from our house. They rescheduled for Jan. 14, but did not show up, and had no excuses. They then scheduled us for this afternoon, so hopefully the delivery will be made then. Thanks to Anthony Haran, with Appliances Connection, and someone named Joe, with AM, our nightmare will hopefully end between 5:30 and 9:30 PM today. I will let you know how things work out.