AM Home Delivery & Trucking CoReviews of amtrucking.com

Item recieved on 12/2/19 took 3 days before it was processed and in the system showing they had it. Waited for a call and nothing so called on 12/5/19 was told it was being scheduled for delivery and they would be in touch. Waited till following week 12/9/19 called back was told it was missed for the weeks delivery to the area and would try to deliver by the end of the week. Called back at end of week 12/13/19 asking for a call back and recieved no response. Finally 12/17/19 item was scheduled called in had location, time, type of delivery answered prior to confirming for the Thursday 12/19/19 delivery date. Recieved a call around 10 am on 12/19 and no message another from new york and left message and returned call to and was told there was a GPS location that led to the order routing error and my item was now in Shreveport La 4 hrs aways when iive only 2.5 from Houston and delivery now will not be till 12/23/19 and then was hung up on by Jesse. I have called a hand full of time over these weeks and heard them type out numerous emails word for word with details and yet not only no response but slow to schedule and deliver then problems and even had the purchase store email management and ownership and the response read to me was utter lies trying to cover for the incompetence and blaming me instead.

How is this company still in business? I have never in all my 51 years experienced such horrific service. This company plays with peoples patience, sanity and life in general. The company calls with a delivery day and times but doesnt honor either. Something needs to be done about them. They will blatantly lie to you why your delivery date wasnt honored and expect you to swallow it and expect you to rearrange your life around their incompetence. I havent even received the mattress I ordered on Amazon yet and the experience has been horrific and quite frankly, Im terrified of receiving it after having seen all the horrendous reviews about them all over the internet. Ive experienced what can only be described as a nightmare so far with this company, I dont even want to think about what condition my mattress will be in once it does finally arrive. The untruths these people will tell you to bide time is enough to turn anyones stomach. The lesson Ive taken away from this is next time I need to order something online that is shipped as freight, I will ask what shipping company will be used. If AM trucking is their way, I wont buy the item no matter how in need I am of it.

Ordered appliances from vendor, who transferred delivery to AM Trucking. We received an email the day it happened with the tracking number. We were in the process of moving into a new home and had to change the address. Within 2 business days we saw it changed on the order,they updated the delivery address while still in transit. They called the day before, the hour before and 30 minutes before. We received our new washer and dryer the day before move in. Fabulous work. Thank you

AM Home Delivery drivers arrived when scheduled and did an excellent job delivering my refrigerator. The company was unresponsive to email communications.

This is a company that promises delivery of purchases to your home. Problem is that they have only about six terminals in the USA. What is going to happen is that your merchandise will get sent to one of those terminals and will sit there till they get enough to make up a truckload to send in to your area. The two guys that brought my appliances out were sullen, obviously untrained and determined to do as little as possible.