AM Home Delivery & Trucking CoReviews of amtrucking.com

I had a decent delivery experience, with minimal issue. I ordered a Rocco fridge, they are partnered with AM for the fridge deliveries. I was notified that the fridge had arrived at the local delivery terminal 4 days ago, and to expect a phone call/email regarding delivery at least one day prior. I received a phone call, text, and email regarding my scheduled delivery for today, asking me to confirm. I confirmed the delivery, and ~20 mins later I received another round of communication from them stating that the delivery window had slightly changed, and asking me to confirm again. I gave them a call to confirm that the delivery would take place today, and they also confirmed all of my contact information. They let me know that I will be notified via phone call and text when they are en route with the fridge, and ~1 hour out. This morning, I received one automated phone call- stating that they were 20 mins away with my fridge. I did not receive a text afterwards. They arrived on time, and brought my fridge into my home. I did not have any issues whatsoever outside of the communication concerns, and thankfully i WFH so I have some flexibility with being able to schedule around the delivery. the two men that delivered the fridge were very efficient and professional

I placed my order on Aug 27th and things moved smoothly. When I would go to check on my tracking status it would be 2-3 days apart which made sense. I will say it sat at the terminal for about 8-9 days but I didn’t mind because it still put my order in the expected delivery window. It said my bed frame (which i ordered through AFA Stores) was expected to be delivered on September 10-16th. I decided to check the reviews of the delivery company (AM Home Delivery) while it sat in the terminal and oh my gosh. I thought I made a detrimental mistake… the reviews were awful. I literally started to freak out and debated cancelling my order altogether with what I read. I started to actually panic that I may not get my bed frame because some of the reviews stated that they had to cancel their order. I called AM Home Delivery and the woman i spoke to was very nice. Im sure I annoyed her with my calls, but with the reviews i read- I thought I was dealing with a horror show of a delivery service, so i wanted to stay on top of things. I called her first on September 10th and she told me they were working on a route to my area and scheduling a driver. She confirmed all my information. I called her every day through my delivery window because I was so worried with the reviews. I was never put on hold and she was so kind and made sure to let me know they have all my information and will call me soon. She did not lie! About 30 minutes after my last phone call with her i got an automated phone call scheduling my delivery! Now- it was due September 10-16 but it arrived on September 18th which worked best for me anyways since it was my scheduled off day. So no problem there! The delivery drivers called me and kept me updated on their arrival and the bed frame was delivered in the time frame they gave me! They were so sweet and kind and even helped me and my fiancé get it up to our apartment! I honestly think it depends on your location and the drivers who pick it up from the terminal. Because my experience was FAR from any terrible review I read and im happy with that!

I had a great experience! As soon as my shipment arrived at the final terminal, my delivery was scheduled for the very next day and arrived within the time frame they provided. The team was great, professional, and very fast. Everything went smoothly from start to finish, and I really appreciated how efficiently they handled the delivery. I’m very happy with my experience and would definitely recommend them!

David & John were very professional and ensured the delivery was done correctly. They knew I had a previous engagement and did everything they could to ensure I was able to make my commitment.

The delivery guys, Byron and Harrison were very professional and helpful with the sofa that was delivered. It was a sleep sofa and very heavy. Thank you so much!!

Having read so many negative reviews, I was extremely concerned that our order wouldn’t arrive on time or in tact. Yes this companies tracking feature is atrocious, it is still currently showing my order is still in Dallas. It’s not. On the day of delivery, I received text messages from the delivery guys letting me know where they were and when they would arrive. They were extremely polite and professional, I as a delivery driver looked in the back of their truck, everything was secured correctly and as they moved other people’s orders around they did it with care. Off loading my order they took their time, unpacked it and place it in my house, again taking their time and ensuring zero damage. They then allowed me ample time to inspect my goods for any defects without hurrying me, and once all was good and signed for went on their way with a coffee of course and a smile on their faces. Overall a fantastic experience.

Absolutely professional and white glove service, they came in removed the old unit installed the new unit in perfect shape. These guys were good.

Awesome delivery drivers. They did a great job. Daniel and Misza Thanks so much Janet and Gary