Altra RunningReviews of altrarunning.com

Altra Escalante shoes or their zero drop shoes, absolutely wasting money. Rubbish, Rubbish and Rubbish.

Sent my trainers back for full refund over a month ago which cost me a staggering £14 at the post office. Still haven't received my refund. No correspondence to even say they had received them. £140 I am owed!!

Awful. Ordered shoes Black Friday weekend. Took over 2 weeks to arrive. As they arrived too late for birthday gift I am trying to return the shoes but getting no response. Awful awful awful!

am 22.11.23 Schuhe bestellt, die einen defekt durch Lagerung aufweisen. Sofort am nächsten Tag bei Altra gemeldet mit Bilder hinschicken. Bis jetzt keine Reaktion, obwohl Paypal eingeschaltet wurde. Bestellt bitte nicht direkt beim Hersteller. Einfach eine Riesen Sauerei

I ordered 2pair of shoes. I got an email of UPS that they should be delivered. Impossible, because nobody was at home. I complained by UPS and I contacted Altra. Now, more than 1 mont later,I still didn’t receive an answer of Altra. I phone them, they just ask me to wait. That’s all they can do... It wasa bit cheaper instead og going to a shop, but now I lost €253 and didn’t receive anything.

I don't have that much money. I decided to splash out on a pair of Altra running shoes online. Over a month ago, I purchased my pair and promptly requested an exchange online (size too big) which was granted. Since then, the exchange process has been held up. I've been calling Customer Services and sending emails a couple of times a week to understand what is holding things up. My emails are outright ignored. My conversations are nonsensical. Turns out, Altra thought they had informed customers where to ship the shoes back, but they hadn't. The shipping information was nowhere to be found. Anyway, I've got hold of the shipping address today. It took 5 calls and one email to get them to give me the address. But now I don't trust their process. I'm dreading they will lose track of the shoes and I'll get stiffed. Or spend hours explaining, proving, pleading. Not looking forward to the next leg of the journey.

Dobrý deň . Neobjednávať na altraruningslovensko.com - podvod . Do not order - Fraud.

Die Größentabellen stimmen nicht. Die Schuhe fallen viel zu klein aus 1-1,5 Größen. Für den Rückversand werden dann knackige 10€ verlangt. Ob das rechtlich sauber ist bleibt zu bezweifeln, wenn die Ware nicht der Beschreibung (Der eigenen Größentabelle) entspricht.