Altra RunningReviews of altrarunning.com

I thought the ordering from the website was going to go poorly, given some of the reviews I read. But it couldn't have gone more smoothly! I was more than happy with my experience and my new running shoes. Thanks Altra!

Mit Abstand der beste Laufschuh den ich je hatte. Auch beim Weitwandern drückt absolut nichts, der Fuss ist nicht müde. Ich bleibe der Marke treu.

I had to take six months off from working due to foot issues. I had worn Altra sneakers before with the original foot shape, which has the widest toe box. Even though having that xtra room for my toes to spread alleviated some of my foot discomfort it still didn’t resolve the foot issues I was having….until Altra created the Forward Via model. I couldn’t get used to wearing zero drop, it created additional strain so my feet just got worse. But then…the new Forward Via model combined the original foot shaped design with a 4 mm drop. With almost all shoes out there you have to fit your foot to the shoe, instead of your shoe fitting to your foot. That’s backwards. The combination of the ‘original’ foot shape design which is the widest toe box Altra makes, along with a 4 mm drop solved the problem. Because my feet are high volume, and I have high arches, I still had to take the insole out to give myself more room plus I always order the men’s size because they’re wider. I also use the laces to give myself additional adjustments to how wide I want my sneakers to be/feel. But then, I literally went from being in a lot of foot pain, to instantly having almost none at all! Now I’m just waiting for Altra to come out with a trail version of that shoe with both the original foot shape and 4 mm drop so me and my feet can both be in trail heaven.

Lieferung zügig. Retour Etikett Label konnte ohne Probleme online erstellt werden. Rückzahlung erfolgte nach 3 Werktagen über PayPal. Zum zurücksenden hatte ich 30 Tage Zeit, und die Lieferung sowie Rücksendung war kostenfrei.  Ich hatte zwei Paar Trail Laufschuhe in je 2 Größen bestellt. Ein Paar wurde behalten. Ich bewerte nur die Kaufabwicklung und Retoure, also nicht die Qualität der Schuhe oder Service.

Acquistata Torino 8 non su sito ufficiale e risparmio circa 60 euro A parte questo mai avuta una scarpa così comoda per camminare in città dopo operazione al piede mignolo con laser per occhio pernice, punta larga e per mie ultime mie dita molto attaccate perfetta. Esperienza più che positiva. Comprata su Zalando

I ordered and returned a pair of shoes online. Although the shoes weren't the right fit (slightly narrower than the pair of Altra Lone Peaks I already own and love), the customer service I received was excellent in comparison to other online shoe purchases made online. Their European Distributor (FiloBlu) helped me with my return. When I messed it up online, they sorted by email and got me the paperwork I needed to return free of charge via UPS.

I haven't had any problems with my order. I do understand that people would encounter issues returning them especially since their european distribution (filoblu) is in Italy and it wouldnt be like amazon for convenience (but amazon are far too big so give other e commerce a chance!) and comms would be fragmented! I get paying for delivery would cost a-lot which isn't fair since shoes need to fit fortunately I am loyal to the brand and i knew my fit having purchased two pairs of these last time for running at events and training. The items arrived in a nice solid cardboard box and sealed with filoblu (the distributors for high end brands assos etc) tape. I feel bad people have had poor Altra “experience” (one of their trainers is called this 😀 but I am pleased. Tracked by UPS so I knew where my box was france…uk…to the land of the geordies. Pleased. Still doesnt hide the fact average scores is less than 2 oof!

I'm also surprised to see so many bad reviews. I was really worried as I only saw them after placing my order (not very smart I know). However I'm pleased to say that my order took exactly one week to arrive to me in the UK and was exactly what I'd ordered. So based on that, I would order again, though with a bit of caution given the experience of others on here.