At Alaska Airlines, we offer low airfare on all airline tickets — including discounted flights to Hawaii and Mexican vacation packages. We bring our love of travel on board with us, so that we can share it with you. Book a trip on Alaska today.
Alaska Airlines (alaskaair.com) has 334 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Activities & Tours · Kent, Washington
Excellent
Activities & Tours · Seattle, Washington
Excellent
Activities & Tours · Seattle, Washington
Excellent
Activities & Tours · Seattle, Washington
Excellent
334 approved reviews, newest moderated first
Mike H.
on my flt#AS2371 the flight attendants(Kevin Johnston &Trinity Kiel) were very professional & attentive. They made the flight very enjoyable, above the norm. In the future, I would consider them in making my plans to arrange my flights.
Jason T.
Got a great deal on a flight. Airplanes were clean, staff was friendly
Brian D.
I would not recommend for anyone to book travel through Alaska anytime soon. During the beginning of the pandemic I booked tickets for the holiday season, that should have been cancelable without fees - however the travel credits are only good for so long and with the uncertainty of when I’ll be able to use them, I’ve asked for a refund. Even though I’ve spent tens of thousands on travel with Virgin Air and Alaska over the last 12 years, they are not willing to budge on their refund policy. I will never book travel with Alaska again.
Vern
I booked with them and had to cancel the flight due to Corona restrictions. It has been the only airline out of 8 airlines I had recently tickets from, which reacted quickly and refunded the ticket price within a few days. Excellent!
Tara S.
My flight was changed and no one notified me. Alaska Airlines said it was MyTrips responsibility to notify me and MyTrip said it was Alaska Airlines responsibility to notify me. I called to verified because I never received online boarding passes. I also requested a refund for one of my tickets through Alaska Airlines. They sent a refund to MyTrip and an email to verify the the refund to me. But 22 days later I still haven't received it. I was told by Alaska to call MyTrip to check on it and MyTrip made me send a screenshot of the email as proof. I am now waiting to see if I receive it. I am very frustrated with the lack of communication between the 2 companies and myself. I requested Alaska Airlines to send me confirmation of my flight information twice and I never received it. I have made around 6-10 phone calls between the 2 companies and I have spent around 2 hour total on the phone with them. When I called Alaska Airlines to file a complaint I received excuses rather than taking ownership in their mistakes and shortfalls and trying to improve their services. Confirmation #: CUPJBA
Jonathan
I flew Alaska air most of the time ans they gave the best service some time they just give me free inflight upgrade thats the thing i love about alaska
Marina
On two occasions Alaska air have answered their phone within a few rings and offered a full refund for two different cancelled flights. I didn’t want vouchers as I have no idea when I will get to the USA but I will definitely be using Alaskaair especially given the problems I have had with Flairair.
Devin James B.
Compared to my recent experiences with other airlines, I've been very happy with Alaska's service and handling of issues during the COVID-19 crisis. I had to rebook/cancel flights with them a couple times and they accommodated me quickly and professionally. I'm a frequent traveler and will continue to give Alaska my business assuming they continue to offer good service.