Agile Telehealth Reviews | Read Customer Reviews of agiletelehealth.com

Agile Telehealth Reviews | Read Customer Reviews of agiletelehealth.com

Agile Telehealth reviews

982 approved reviews, newest moderated first

Daniel
Oct 9, 2026
Everything up to my visit was terrible
Everything up to my visit was terrible. I had to keep booking appointments that I kept getting emails and text msgs days before my appt. stating I missed my appt. and needed to reschedule. This happened for a couple of weeks and the appointments I did make no Dr showed up. On the positive side every call I made to Agile was pleasant. Receptionist was always polite, trying to resolve my issues. The Dr I did see was great and I hope to continue to see her.
Response from Agile TelehealthOct 20, 2026
Hi Daniel, thanks for sharing your honest feedback. We’re happy you liked your doctor, but we’re sorry those automated messages and scheduling delays made things difficult. We’ll use your experience to improve the Agile Telehealth customer service experience for everyone. Please email us at [email protected] so we can look into this and help personally. -Agile Telehealth Team
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Christina
Oct 9, 2026
Great customer service and very thorough
Great customer service and very thorough
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Amanda E.
Oct 8, 2026
Happy Client
I spoke to two providers today at two different times. Both providers were kind, professional, and positive. I was able to discuss my care and goals, to which they were supportive.
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Randall C.
Oct 8, 2026
Doctor was knowledgeable
Doctor was knowledgeable, listened to my concerns, gave me good information.
Response from Agile TelehealthOct 21, 2026
Hi Randall, it’s great to hear that our doctor provided the clear information and listening ear you deserved. Thank you for sharing your positive experience with our team. We’re committed to an Agile Telehealth personalized approach for all our patients. We appreciate you trusting us with your health journey. -Agile Telehealth Team
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Dawn W.
Oct 8, 2026
Barbara was very thorough and friendly.
Barbara was very thorough and friendly.
Response from Agile TelehealthOct 21, 2026
Hi Dawn, it’s wonderful to hear that Barbara was so thorough and friendly during your visit. We appreciate you sharing your experience and trusting us with your care. Our team will continue to provide this high level of support to everyone in our Agile Telehealth weight loss program. -Agile Telehealth Team
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Not H.
Oct 7, 2026
Lazy, disorganized company
Although I had the desired outcome of losing weight, I found this company to be terrible to work with. They frequently shipped the meds 1-2 weeks late. When I requested a refill on the antinausea medication, they ignored it twice, so I had to follow up. The first time they sent me sublingual (under the tongue - which I preferred), they then started prescribing oral. When I asked for a corrected prescription, it was like I was talking to a machine to get it fixed. Also, the 'meetings' with your coach are worthless. My 'coach' had zero personality and was literally checking off a list and had no insight or guidance. She was terrible. If you are looking for a comprehensive and robust company, this is not it. I would advise you to spend a little more money and find a company that cares.
Response from Agile TelehealthOct 15, 2026
Hi there, while we're glad you met your weight goals, we're truly sorry for the shipment delays and the frustration with your prescriptions. Dealing with inconsistent medication types and unresponsive support isn't the level of care we aim to provide. We’re reviewing your feedback about the coaching sessions to help improve the Agile Telehealth customer service experience. Please email us at [email protected] so we can look into this personally. -The Agile Telehealth Team
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Sara C.
Oct 6, 2026
Monique explained everything and told…
Monique explained everything and told me what to expect. She answered my questions and if didn’t know what she had said then she’d explain it in layman’s terms.
Response from Agile TelehealthOct 21, 2026
Hi Sara, it’s wonderful to hear that Monique made everything so easy to understand. Thank you for your kind words and for trusting our team. Agile Telehealth reviews like yours show how much we value clear communication. We’ll continue providing this level of personalized support to all our patients. -Agile Telehealth Team
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Scott S.
Oct 6, 2026
You’re a lazy sucker
I ordered a medication that requires refrigeration. Shipping was delayed. The prescription arrived hot. Agile Telehealth (AT) customer service told me do not use it and started the process of replacing it, then never followed up. A week and three calls later AT rep said “ use it” ; which made my doctor laugh. I had to dispute the charge with my card company, which took weeks. This is a company that assumes you will give up when they mess up if they make it hard enough.
Response from Agile TelehealthOct 13, 2026
Hi Scott, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Agile Team
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