Advance Auto Parts is your source for quality auto parts, advice and accessories. View car care tips, shop online for home delivery or pick up in one of our 3400 convenient store locations.
Advance Auto Parts (advanceautoparts.com) has 392 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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392 approved reviews, newest moderated first
Mike J.
Purchased a two hundred dollar die hard gold battery 9/25 battery failed 1/26 they would not replace so it was out of their 90 day warranty. Said a should've purchased their extended warranty. I have been a long time customer of advance auto but this was my last purchase.
Scott
Dave knows what he's doing.
Francis S.
The customer service I experanced today was over the top! Jose H of the 401 N Frederick Ave. Gaithersburg Advance Auto Store was awesome! I needed assistance with my battery and he jumped in and worked everything out. I appreciate incredible service and he really went above and beyond. I have always used Advance Auto and this is another reason I am a loyal customer...Thanks Josue!
Wbenson
To Advance auto/give your app the description,name,all known part Numbers, including OEM, and I get erellavant parts? As in 2003 dodge 2.4l evap purge valve/solenoid Mopar#4669569 or Dorman # 911-202. I get floor Mats,or Wire Connectors, window Wipers as a response? What is the Issue??? I guess I will only shop for Oil or air filters from You, And that is a Challenge!
F N.
purchased an altenator 12/24 before my purchase was assured that the part had a lifetime warrenty part went bad 3/25 was giev hard time about exchange as the part was purchased by a now shut down store but it was replaced this part went bad 12/25 whne took part back was told they wouldnt warrenty it as i was replaced once i had a limited life time warrenty and one replacement is my limit so they do not stand behind there products they sell or there so called warrenties this is now a 600.00 part i did not buy it to last a year and did not know i needed a lawyer to examine there warrenty at time of purchase the guy at counter and manager not very customer friendly i contacted advance customer service where i was told that the altenator was under warrenty but was up to that store to whether or not hey wanted to honor if and was suggested i go to a differnt advance auto and purchase a new altenator and then next day return my core as faulty for a full cash refund i had to laugh
Alan D.
A post on their Facebook page stares that while on approved medical leave for cancer treatment, the manager of the Kaplan? LA store was terminated- twice. Lost his health insurance. If this is true, the people responsible should burn in he'll at the very least. I would never patronize any of their stores.
Brad M.
Just isn't the same since Keith was let go.
Messiah G.
I purchased front break pads for my 2023 dodge durango rt hemi orange 5.7 liter hemi on 10/01/2025 & now today with a review as of two weeks ago I'm hearing a grinding sound. I shouldn't have to keep replacing these pads undef warranty in a month and a half. now gotta go back to a shop too spend unnecessary money. What is a limited lifetime warranty how can this company help me with the scrappy parts their selling.