ZLINE Kitchen and BathDrawing inspiration from the elegance of Lake Tahoe, USA, ZLINE provides an elevated luxury experience with industry-leading kitchen appliances and bath fixtures. Our commitment to providing homeowners with the experience of attainable luxury is apparent in each and every design.
ZLINE Kitchen and Bath (zlinekitchen.com) has 349 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Lindsley's Home F.
Compared to our GE/Whirlpool, Zline offers a more personal connection.
Response from ZLINE Kitchen and BathOct 6, 2025
Thank you for sharing this thoughtful feedback! At ZLINE, we strive to provide a personal and attentive experience for every customer, and it means a lot to know that it stood out to you. We appreciate your support!
John
I needed help getting a switch. My range hood is over 5 years old and I knew it was out of warranty. After supplying the needed information I was pleasantly surprised that Z line was going to send me the switch at no cost. They even sent a link to a video showing how I can replace it myself. Excellent customer service. I’m very impressed.
Response from ZLINE Kitchen and BathOct 6, 2025
Thank you for taking the time to share your experience! We’re so happy to hear our team was able to assist and provide a smooth solution. We truly appreciate your kind words and continued support of ZLINE.
Joel
Great customer service, The Zline rep is very attentive and helpful
Response from ZLINE Kitchen and BathOct 6, 2025
Thank you so much for the positive feedback! We’re thrilled to hear that our team delivered attentive and helpful service. Your support means a lot to us!
Richard
Sophia helped us with our selection and purchase. We had an absolute wonderful experience at the Z Line facility in Reno, Nevada. Sophia greeted us, showed us what we were interested in, explained the product, makes sure we understood our options and completed our transaction in a very efficient and professional manner. She followed up after the purchase and made sure we were happy with all aspects of the transaction. The level of customer service we received was exceptional and unfortunately, so very rare today. We highly recommend ZLINE and Sophia.
Response from ZLINE Kitchen and BathOct 2, 2025
Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear our Reno team provided the level of service and care we strive for. We truly appreciate your business and look forward to being part of your kitchen experience for years to come!
Dean J.
Zline actually picked up the phone and called me about the issue I was having. They also followed up each call with an email. I had a question about the wiring schematics and it was resolved in about 1 hour. Great customer service!
Response from ZLINE Kitchen and BathSep 25, 2025
Hello, thank you for sharing your positive experience! We’re so glad our team could provide timely support and clear communication to resolve your issue quickly. Your feedback means a lot, and we appreciate you choosing ZLINE.
Paige R.
After months of frustration and back and forth regarding repairs on my gas range, I finally felt truly heard by Tyler. Not only did he hear me out about my issues with the appliance and attempted repairs, but he also listened to my frustrations about how this was affecting our family. I cannot say enough great things about Tyler’s kindness, empathy, and his dedication to resolving my issues efficiently and with integrity. Thank you, Tyler! You’re a great asset to ZLine. They’re lucky to have you!
Response from ZLINE Kitchen and BathSep 25, 2025
Hello, thank you for taking the time to share this thoughtful review. We’re delighted to hear that Tyler was able to provide the support, empathy, and solutions you needed. We’ll make sure to pass along your kind words to him; he truly is a valued part of our team. Please let us know if you need any further assistance.
Fred M.
the representative was very friendly and knowledgeable.
Response from ZLINE Kitchen and BathSep 25, 2025
Thank you for your review! We’re so pleased to hear that our representative was able to assist you with friendliness and knowledge. Providing helpful and positive customer experiences is always our goal.
Laurie
Great customer service and Tyler helped me find exactly what I needed very quickly. Beautiful products and I highly recommend!
Response from ZLINE Kitchen and BathSep 25, 2025
Thank you for your wonderful feedback! We’re happy to hear Tyler could assist you in finding the perfect fit quickly. We truly appreciate your recommendation and are thrilled you’re enjoying your ZLINE products!
