Z GrillsReviews of zgrills.com

Put off getting a pellet grill for a few years. A few weeks ago I ordered a blind box and it arrived after just a couple days, assembly was easy and didn’t take very long to do. Fit and finish are great. I’ve used it twice and both times I have been very satisfied with the results! Looking forward to having my pellet grill around for years to come!

Fast shipping. Straight forward assembly instructions. Was impressed on the quality of the metal used. Followed instructions on initial burn in and went as smooth as could be. Plus buy one and get 9 more free?!?!?! How can you beat that. I was expecting a low quality piece of you know what but it is a quality piece! Very impressed!

DO NOT BUY. I have had the grill for about 2 months and it has yet to work. CS keeps sending me parts to replace. I have essentially built their grill for them with nothing to show for it. I bought the 450B in May of 2024 and it worked great, there was one issue but it was immediately resolved by CS. I ended up selling that grill and upgrading to the 700c2e in November and it has yet to work. I did get a CS agent on phone and she was super sweet and helpful. My wife told me the buy 1 get 10 free was to good to be true and so far it has been. I just want to smoke some meats. Also, the reply I got on this review does not even make sense.

I can't believe the quality of this grill for the price. I've had my 700D6 for about 6 weeks now. I started slow with chicken breasts, then moved on to turkey breasts, and latest to pulled pork. All came out great! Next up is pork spare ribs. I bought the griddle accessory but haven't used it yet. One thing I did discover - you really should get the thermal blanket accessory if you're going to grill during December in Minnesota.

I purchased the 700D3 in August of this year with the buy 1 get 10 offer. It arrived promptly and only had one small dent on the back of the fire box. Not a big issue. Thus far, I have been extremely pleased with it and am experimenting with how to deliver different levels of smoke. All part of the learning curve. The biggest advantage thus far is being able to set it and leave it for an overnight smoke. No more 0400 hours wake ups to smoke a brisket. PID controller has been awesome. While I have found customer service to be responsive on the few questions I have asked, there is one question that they have not yet answered. I am 74 yo and will never outlive the promotional offer of a new grill every 5 years for a total of 10. My question was "Can this offer be transferred perhaps to my son who could benefit from the balance of the promotion." Thus far, no response. I think I know the answer. That said, I hope to hang around to get at least one new grill!

Zgrills has been a great company to order from. I got a mystery box and while I was hoping for a larger grill, I was pleased with the 450b that came. The setup was simple and easy. There was some damage to the one part and within two days of contact I had a confirmed tracking number for a replacement. The grill itself works great and helped me make an amazing turkey.

It’s been 2 weeks and they still refuse to ship the grill. No one there knows anything and I am days away from canceling my order. It may be the best grill ever but I wouldn’t know bc they won’t ship it

First time using a pellet grill and I’m loving it. The quality it’s great, very easy to put together, they even provide you with gloves. Now I spend more time with my family and less time standing over a stick burner.