Oscar C.
Very great grilling tool!
Very great grilling tool!
Response from Z GrillsJul 30, 2020
Hey Oscar, We love feedback like this! Thanks so much for taking the time. Best, Z Grills Team

Z GRILLS is the industry leader and originator of the wood pellet grill! We have been producing grills for more than 30 years. Our products are rated as "2019 best grills" on Forbes' official website! We provide a world-class culinary experience in our customers through our innovative 8-1 grill, providing the ability to grill, smoke, bake, roast, braise & BBQ!
Z Grills (zgrills.com) has 747 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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747 approved reviews, newest moderated first
Oscar C.
Very great grilling tool!
Response from Z GrillsJul 30, 2020
Hey Oscar, We love feedback like this! Thanks so much for taking the time. Best, Z Grills Team
Loy D.
I ordered and was charged for a grill over 3 weeks ago. I still don’t have a grill. Best I can tell it still hasn’t even been shipped. Customer service will not accept phone calls. All you can do is leave a number and stay by a phone for 48 hours. I have messaged them at the link on their website. All I got was a response telling me to email them at another link. ZGrills is a horror story to deal with. Looking like I need a lawyer just to get my money back.update 7/31/20. ZGrill finally called me. They said UPS lost my grill. They said another one had been shipped and I would have it by 7/31/30. It is 7:30 PM and still no grill or refund!
Response from Z GrillsJul 30, 2020
Hello Loy, We apologize for the delay here, could you please email your order number to [email protected] ? I tried to find your order number by name, but found nothing in our order system. Usually, shipping time is 3-8 business working days. And the best way to contact us is either call us at 833-947-4557 or email us at [email protected]. Sometimes our customer support team is facing high demand, but we will always get back to you as soon as possible. Thank you so much, Z Grills Team
Marc C.
Couldn’t be happier with the ease of ordering, setting up and using my new Z Grill. My first use with it was a 13lb brisket all I can say is no body left the table hungry or without a smile..
Response from Z GrillsJul 30, 2020
Hi Marc, This is exactly what we strive for. Thank you for taking the time to leave feedback! Best, Z Grills Team