ZadarmaReviews of zadarma.com

I originally tested out their service, the support operators both times were helpful and kind, In the end I wasn't happy with the delay in the phone call and it was a bit laggy for me (maybe just australian internet?) anyways, I received a full refund. Good service and friendly people!

Certified scammers, do not deal with them please, and dont waste your money guys. Share to everyone had many worst experience with them.

They will take your money ! They will take your personal documents ! And they will not refund or reply ! Scammers !!!! Stay away !!!

Пришел руководить достаточно старым колл-центром, в котором пользовались проводным телефоном. Стало понятно, что нужно что-то менять. Начал внедрять айпи телефонию и выбор пал на Zadarma. Буквально за несколько дней удалось все настроить и подключить. Обучить сотрудников новой технологии удалось тоже достаточно быстро. В общем, быстро, дешево, классно. 5/5, рекомендую.

The app didn't work for me, the customer service rep wasn't helpful and the information on the website was misleading. Tried to cancel my account half an hour after signing up but the company has refused to make a refund. Feels like a scam.

I've been using Zadarma for very long so far. Been satisfied had fun, great service, perfect support till 2 days ago. They requested to do again an ID verification. I'm like yeah, that's fine, I upload my ID and a bill for address verification and since then no answer on my tickets for verification. After checking in the portal, they seem to have disappeared from my view, no one helps me, I feel I have been successfully ignored. Guys, you have literally the best service. You're the best provider ever. If only someone could tell me or check my account and unblock it, I'd be very happy! Edit December 4th. I understand the security matters. I've already done verification in the past though and I have no idea what is going on. Provided all the info you requested. Waiting for an update! Update December 7th: My account has been partially unlocked however I cannot buy a new phone number and one of my phone number was "disconnected" without my permission. Waiting for further response as they answer every 48 hours. Update December 13th: They responded with the worst answer ever: Number has been disconnected by local phone network (with partial refund). We don't know the reason and can't restore this number. Really? I mean, that's why you get me through all this verification again, like I went through the first time? And besides that, when I asked them what they need me to submit them, they asked me to check my account however nothing was in there. Not even a guide. Literally, emptiness. Wow! I will have to rate you now with 1 star. Only cause you don't care about your customers (at least in my case). Every 48 hours response when they tell you like 1 day. I don't have issue doing the verification, I just don't want while some of my services are running to wait 48 hours. And still my account cannot register new phone numbers, so it's almost useless. Couldn't be worse for a company that was good at the beginning. Conclusion: Keep away from them unless you want free trouble! Update December 17th: Apparently for unknown reason (including the worst customer service ever) my account has been limited and even though my friend who is also a customer can register numbers, I cannot and they do not care about it. I guess, since they are not answering properly and IT TOOK THEM 4 DAYS TO ANSWER MY LAST QUESTION. PURE SCAM. All I got was that this feature is unavailable. Even though the reason I got them was to be able to buy virtual phone numbers. Now my account is half garbaged... I guess, will have to find another way. (Check the ignorance on the comment), no updates, nothing. Like, just why? I guess they may not be fully a scam but to me they have proven themselves fraudulent. December 18th update: I phoned them again to ask for an explanation, the agent literally was like from tech support and if I want new numbers I shall open a new account........ That's just sketchy! ----------------- Latest update. Forgot to update my review. I disputed everything, got my money back since they wouldn't give it. The end!

oh my god,this is a great service through it I resolved the verification Gmail account problem, my special thanks to the support team. thanks Zadarma

Natalia was very helpful. The whole service is great and so easy to configure. Many thanks!