Yes HearingReviews of yeshearing.com

The initial purchase was great. Follow up appointments are a complete joke. I’ve had two follow up in home appointments. The first time, the provider was late. Yesterday, they didn’t bother to even show up. No email no text, they just didn’t show up. Yes Hearing can get you a pair of hearing aids for less than you will pay from a local audiologist, but god help you if you ever need in home follow up care. For me, the up front savings are not worth the ongoing issues with the follow up care. I won’t be a repeat customer. There are too many issues with their contracted in home providers.

Incorrectly fitted for the hearing aids. They are too large for my ear canal and not comfortable to wear. I have left multiple voicemails and had been completely ignored. $3000 wasted. Stay away from this company

I’m hearing sound from things that I had long forgotten make sounds. They’re very comfortable to the point that I am unaware that the hearing aids are in my ears

I needed to replace my Oticon hearing aids I’ve had for 3 years. I saw Yes hearing ad on Facebook. I called them and found the price of their Oticon aids was the same I paid 3 years ago. They sent a hearing specialist to my house to conduct the hearing test, which I found to be more in-depth than the one I got from my ENT audiologist. They seem to be working better than the old ones. I’m very happy with them so far (3 months).

YESHearing sells you hearing aids whether you need them or not. The hearing test was not confidence inspiring. I asked for a copy of the audiogram, but never received it. YESHearing stayed very busy and positive offering ways to fix the hearing aids during the first 45 days, but failed to tell me I didn’t need them. Additional testing elsewhere showed that I do not need them. Now I am stuck with hearing aids I don’t need. Beware!

I contacted Yes Hearing and after a brief pleasent conversation with Lathan Hickney, lead salesman for Yes Hearing, with no documented offer, this lead salesman tried to get me to give him my credit card information and charge me unrefundable $200 to set up an to be scheduled in-home appointment with an unidentified Audiologist with the intention of starting a trial, with no written documentation on what I'm buying with my $200. Lathan Hickney was very pleasant to speak with however getting information beyond Lathan Hickney's canned talk was very difficult and after several misrepresentitive email exchanges where each time i specifically asked for a copy of a contract, he finally wrote me that there is no contract with Yes Hearing and never wiill be. He also incorrectly wrote to me that "for that matter from anyone else in our industry, it is not required and or neccessary". I do not know what "industry" he was writing about. I have purchased 6 hearing aids from three seperate, unassociated local Audiology companies and have always recieved a full contract without even asking, before paying or being invoiced for a penny. Though Yes Hearing might provide great services, I would never buy services without a written explanation of what services I'm buying.

I had a great experience with Yes Hearing. It was especially helpful that they come to your home as I am handicapped. Everyone on staff I dealt with was very helpful. I would definitely recommend.

Couldn't be happier with YesHearing.com. I tried Yes and one of their competitors (hear.com). YesHearing was the better of the two. The customer service was superior at Yes. Adam Alexander was so great to work with. He was very responsive and always provided timely responses. The fitting procedure was with an audiologist in person and much better because of it. I ended up going with the Oticon Intent. The hearing aids work great. They come with a 3-year warranty and are insured against loss or damage over the 3 years with a deductible.