YarboReviews of yarbo.com

There is absolutely nothing this product did correctly the first time. And it continues to fail. Many performance issues have been blamed on software, and we get updates almost biweekly. They may or may not help. Why weren't these fixed before release? Both mowing and snow blowing performance is poor when you eventually get it to work as they say it should. It is mediocre at best. Many parts have failed and continue to fail even after owning for 1.5 years. Many of the marketing promises are just fake. Not going to happen.

When it works, it's amazing! But the customer support is so shockingly incompetent I'm right now considering running a chargeback just to get someone's attention. 1st - Customer support is in India. It's impossible to get someone from the US to help you. Everything is in India. That should say half of the problem. 2nd - My Yarbo ignored the boundaries I set. It fell off my deck 10 feet. Customer support ignored everything I told them about it. To their credit, they sent me a new unit. That was good. 3rd - My Yarbo fell off the deck AGAIN, this time from a different problem (it drove itself over the dock...wtf!). Customer support ignored everything I said and told me "your unit is functioning properly, we've checked everything out." WRONG. 4th - My yarbo consistently says "no GPS signal" and just won't run. But their diagnostics say it has great GPS signal and is completely fine. It can see 24 GPS satellites! But it still won't run because it has "Weak GPS Signal". When I send screenshots of everything (it won't run + all the satellites it sees) Yarbo support (in India of course) tells me "we've checked on everything remotely and your yarbo is just fine. Just run it again and don't worry sir, we'll take care of you." IT WON'T RUN. This has gone on for 2 months now. Yarbo has outsourced everything to India. They don't care about what's actually happening. They're not interested. Despite my Yarbo not running, they tell me it's fine it's fine it's fine. 5th - they asked for a screenshot of the GPS (RTK) diagnostics so they could see all the satellites. It sees 40! satellites. My Yarbo still won't run and they respond and say "We can assure you your yarbo is fine." Oh really??? it's fine? Then why won't it run? $5000 of amazing engineering and zero ability to solve a problem.

Don't waste your money. If you have a problem, they'll make an appt for you to speak with customer service...at 2am your time. They'll email you to tell you how they're working on your case, then they'll tell you they can't help you. I have a pile of this crap for sale if anyone is dumber than me and wants to buy it.

Unfortunately, they do not respond to emails. What a shame! This is absolutely unprofessional behavior! I sent the e mail again to your support , my mail address ends with gmx.de

J’ai acheté le Yarbo avec le module de tonte dans le but de tondre un terrain d’environ 5000 m2. J’ai choisis ce modèle car le terrain n’était pas parfait, et l’argument d’avoir un modèle tout terrain m’a convaincu… grosse erreur! Il se bloque régulièrement, les lames cassent et se retrouvent disséminées dans le jardin! Aucun geste commercial de la part de mon revendeur Anne Faye à Lisieux ni de la part de Yarbo. Seule solution proposée par Yarbo : enlever les protections de sécurité du module de tonte afin de limiter les bourrages… conseil que je n’ai bien évidemment pas suivis avec des enfants en bas âge qui pourraient se trouver sur le chemin de la machine. Bref un SAV et commercial honteux, à fuire!

The company had what I thought was a solid design and great features. Unfortunately a lot of the features never worked as advertised. I was able to get it to work reasonably well with the lack of promised features which saves this rating. I don’t feel this was built for long term due to many failures and loss of functionality. I have had to have multiple components replace. The service team has been a bit of a joke but generally in the end they do the right thing and fix and or replace the bad components. The shipping team at one point was atrocious they have somewhat improved over time. In a nutshell the company seems to be trying to do right and improve but have still not completely won my trust back. I have no choice but to stick with them because it’s too late to turn back now.

My yard has never been this well maintained. I dreaded mowing the lawn. Especially in the heat of summer. I would delay and procrastinate as long as I could before forcing myself to go and mow the lawn. It would usually be so long that it would take a couple of passes to get it cut down and would leave clumps on the lawn killing the grass underneath. Yarbo has completely changed this for me. My lawn is maintained twice a week now instead of once every two to four weeks. It is an awesome feeling to come home every evening to a well manicured lawn with beautiful stripes. In the winter, it converts to a snow blower and blows the snow off my driveway, patio, sidewalks, and even clears a spot in the yard for the dogs to use to bathroom. The leaf blower module is amazingly powerful and follow me mode is such an awesome feature with that module or with the smart assist for towing a garden cart to help with chores in the yard. The company has been phenomenal to work with. Any issues I've had were addressed quickly and were only minor software bugs. I've had my Yarbo for a year and it's been a great year of worry free yard care. My zero turn hasn't run all year except a few times I've run it to keep it maintained and working. I didn't even have to put the snow plow on the tractor. Truly a versatile machine and I look forward to more modules being released in the future. The trimmer is going to be awesome.

I purchased my Yarbo to take on the mowing maintenance work of my property, about 1.6 acres of grass in total. I have wide open skies and both GPS and HaLOW work like a charm. The mowing experience has been mixed. Yarbo is excellent for Kentucky blue grass sod. It's not so great at longer field grass (fescue/rye/buffalo mix) mostly due to the the mower design. I've had some minor hiccups with Yarbo getting stuck due to "obstructions" which aren't real and I have to prod it along. So there are ups and downs but I haven't touched a mower all summer so it's taken all the work off of the family, freeing up time for hobbies, sports, etc., which was our goal. I'd say Yarbo takes more frequent maintenance (weekly greasing, monthly blade changes, cleaning out grass, etc) than a traditional mower but it's less work each visit, if that makes sense.