Yarbo is a pioneering technology company leading the way in smart yard maintenance solutions. With a strong focus on independent R&D technology, Yarbo is dedicated to providing smart yard robots that offer a diverse range of multi-functional services.Currently, Yarbo's product lineup includes snow blowers, lawn mowers, leaf blowers, and newly introduced add-ons such as granular spreaders and liquid spreaders, which further simplify yard care tasks. Yarbo's commitment to innovation extends to a broader range of yard maintenance solutions, covering irrigation, debris and leaf vacuuming, plowing, trimming, voice companionship, and more.
Yarbo (yarbo.com) has 138 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
yarbo.com
Website
yarbo.com
Category
Garden & Pond
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 49% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Does my lawn and snowblows my driveway - yarbo is part of the family
Yarbo is definitely a bleeding edge product and not without some flaws. It does also have a learning curve and a need for understanding technology, but it does work well - I've put it to the test both with a complex lawn and with big snow storms and it did really well. It also always seems to be constantly improving and Yarbo is constantly taking community feedback into account.
EX
Experienced
Do not buy this mower
Do not buy this mower! I’ve had it for a year now. It mows at best at graded level of D. Customers service is overseas and difficult to get any satisfaction from their circular answers. If you are watching this mower the ratings continue to decline. They have a long way to go for a good experience.
Response from YarboAug 7, 2026
Hi there,
We sincerely apologize for the delayed response and for not meeting your expectations with Yarbo. We understand your frustration and appreciate you taking the time to share your honest feedback.
We are continuously working to improve the overall user experience and product performance. At Yarbo, we truly value customer feedback and are committed to making continuous improvements to provide better products and services for our users.
Regarding after-sales support, we are actively improving our support process by continuously training our team, introducing better support tools, and optimizing our workflow to provide faster and more effective assistance. Our goal is to reduce delays and ensure customers receive clearer answers and proper solutions when they need help.
Thank you again for sharing your experience. Your feedback is important to us and helps us continue improving Yarbo.
AS
Ali S.
No proper Support. So much work to setup. Pain to Map.
I bought a Yarbo with Mower Pro and Snow Blower. I had to submit a ticket the first day as Yarbo connected to the data center but didn't work (No GPS Signal). After 2 weeks of Back and forth on 5/27 they fixed it online and said it was a technical issue on their side!
Mapping is very hard especially if you have a hard-to-reach big yard. (A simple google map would have helped but no you have to manually walk around the yard and remove every obstacle from the edge of perimeter to map it) -Doesn't make sense for the amount of money spent!
No proper user Manual available online. Yarbo site recommends you buy stuff and then you will realize that most of them were already in the package you bought.
After 23 days my Snow blower hasn't arrived yet and in the website shows everything was delivered. To my surprise Chat with rep didn't work and they said look out for an email which probably will arrive in 2~5 days!
Another issue that I had which is mostly on my end but still doesn't make sense is that Yarbo tries to go and recharge on the charging station but then for some reason instead of backing to the charging station it actually goes forward and puts the mower pro module on the charging station. (Huge Bug!)
So:
1. No Tech support! Very Slow! Very frustrating
2. No proper Manual on how to properly use the app and setup Area map (Advanced setup for mowing options and details of each mode and obstacle detection option for example.), and too much work creating map.
3. No detail about what is in the box, so you might order extra stuff.
4. Yarbo Core is good. and this might work on a yard with small number of obstacles. For a complex yard it will just start avoiding obstacles and reroutes and then simply stops completely or goes back to charge. which if it is very frustrated parks the mower pro on the charging station instead of Yarbo Core!!!
Response from YarboAug 7, 2026
Hi there,
We sincerely apologize for the delayed response and for the frustrating experience you had with Yarbo. We understand how disappointing it must have been to encounter multiple challenges after investing in a premium product.
Looking back at your feedback, we recognize the concerns you raised regarding GPS troubleshooting, the mapping experience, user guidance, delivery communication, and unexpected behaviors during operation. We truly appreciate you taking the time to share such detailed feedback, as it helps us identify areas where we need to improve.
Over the past months, we have been continuously working on improving both our product and service experience. This includes strengthening firmware testing, optimizing our support process, and improving communication throughout the customer journey.
We also understand that for a complex product like Yarbo, the setup experience and reliability are especially important. We will continue collecting user feedback and working on improvements to make the product easier to use and provide a more stable experience for different yard environments.
If you are still experiencing any unresolved issues, we would be happy to review your case and provide further assistance. Please feel free to share your ticket number with us, and our team will follow up accordingly.
Thank you again for your honest feedback and for giving us the opportunity to continue improving Yarbo.
DD
Daniel D.
I really wanted to love the Yarbo…
I really wanted to love the Yarbo system because the concept is amazing — robotic lawn care and snow blowing in one platform sounds like the future. Unfortunately, the actual ownership experience has been incredibly frustrating.
The biggest issue has been customer support. Responses are either extremely delayed or nonexistent. When you’re dealing with expensive equipment that isn’t working properly, waiting days or weeks for meaningful help is unacceptable. It honestly feels like once they have your money, support becomes an afterthought.
The battery performance has also been disappointing. Runtime is inconsistent, charging takes longer than expected, and in colder weather the snow blower setup drains fast. For a product marketed around automation and convenience, constantly worrying about battery levels defeats the purpose.
Then there’s the app — easily one of the weakest parts of the experience. The software feels unfinished and unreliable. Features are buggy, connections randomly fail, mapping can be inconsistent, and updates sometimes seem to create new problems instead of fixing old ones.
For the premium price Yarbo charges, I expected polished hardware, dependable software, and responsive support. Instead, it feels like an expensive beta test with customers acting as unpaid QA testers.
Update 9/30/2026 - Yarbo support proactively reached out to make sure my unit was working and to apologize for the previous support delays. My unit was having additional issues to which they promptly diagnosed and took care of the issues. It seems they have updated their post-sales support issues, which was the largest issue in my previous review. The app continues to get better but still has features that would help make the user experience better like being able to add no go zones without driving the robot to the area on the map. I have adjusted my review to reflect the updated customer service, but can't give the product a 5 unless the newest fixes resolve the ongoing issues.
Response from YarboMay 21, 2026
Hi Daniel, first of all, thank you for recognizing and appreciating the modular concept behind Yarbo. We’re truly sorry to hear about the disappointment and frustration you’ve experienced so far.
We completely understand that there are still many areas where we need to improve, especially in software stability and support responsiveness, and we are actively working to provide a better product and overall experience for our users.
Regarding after-sales support, please rest assured that providing efficient and reliable support has always been one of our core priorities. Customer experience has always been very important to us. Recently, we have experienced a backlog of support tickets, which has unfortunately caused delays in response times, and we sincerely apologize for the inconvenience this has caused.
At the moment, I’m unable to locate your ticket using your ID here. If you still have unresolved issues, could you please share your ticket number with us? We’ll help follow up internally and do our best to get the issue addressed as quickly as possible.
We also truly appreciate feedback like yours. For anything you feel needs improvement, we absolutely welcome you to continue sharing your thoughts and suggestions on our official forum. Feedback from real users helps us continue improving both the product and the overall experience.
And yes — we completely understand that you purchased Yarbo expecting a mature, polished product experience, not to feel like a beta tester. We hear that concern clearly, and we’ll continue working hard to deliver the level of reliability, software quality, and support experience that you expected and deserve.
LG
Laura G.
Don't buy it-Doesn't Work
Don't buy it! It hasn't worked on our 1 acre lot since we bought it! Support Team keeps dragging their feet, send new modules, new units and parts, and over 9 (Nine) Months now, still doesn't work. It is garbage. THEY NEED TO JUST REFUND OUR MONEY NOW!!!! Never worked since Day 1.
Response from YarboMay 21, 2026
Hi there, we’re really sorry to hear about the frustration and disappointment you’ve experienced.
Regarding your after-sales issue, I’m currently unable to locate your support ticket using your forum ID here. Could you please share your ticket number with us? I’d like to help follow up internally and push the case forward for you.
For any issue our users experience, we absolutely have the responsibility to help resolve it, and we truly want to provide you with a smoother and more reliable experience moving forward.
DB
D B.
Don't give them your email!
Upfront I have not purchased a unit. I've considered it and made the mistake of giving them my email. A week later and multiple unsubscibe attempts I still get 6+ emails a day. So I've blocked them. Unfortunately they must auto sign you up on multiple marketing streams from different addresses since my email is unable to block all of them and I keep getting them. The constant spam stream has turned me off even considering their product. Its partly on me for ever giving them my email in the first place but sheesh this is ridiculous.
Response from YarboMay 21, 2026
Hi there, we’re really sorry for the inconvenience this has caused.
We definitely have no intention of disturbing you — our goal is simply to share updates and useful information about Yarbo with interested users.
To help resolve this issue, please contact [email protected] with your unsubscribe request, and our team will help remove your email address from the mailing lists as soon as possible.
BC
Bai C.
hit and miss
I’ve been using Yarbo on my rural property for a few months now, and when it works, it’s like magic. But there’s a catch: it requires a lot of babysitting. The battery is a bit of a bottleneck; it takes hours to charge and often gets 'stuck' at a certain percentage, meaning I have to manually send it back out at 50% just to get the job done. The real headache, though, is the navigation. It always tries to take the shortest route home, which usually means slamming straight into a snow wall on my curvy driveway. Once it’s stuck, it drains its battery trying to escape, leaving me to trek out and rescue a heavy, dead robot in the middle of a storm.
KT
Keith T.
Purchased Yarbo snowblower package in…
Purchased Yarbo snowblower package in December2025 hesitantly and it has beyond a doubt proven itself in a central New Hampshire winter setting ! Had a couple of hiccups during initial setup and the support team got me right through them promptly. This machine sits in a semi remote setting on its own and performs regularly and flawlessly so far. I cannot and won't speak for others but my results have saved me countless hours of snow removal. I will say it is working an 1800 square foot paved driveway basically a horseshoe shape .I have taken control of it manually also from over 70 miles away again it did what was wanted. There is a learning curve no doubt but patience will pay off. Although only one and three quarter month owner I`m sold and can't say enough. I hesitated and hesitated for months to make a decision ,read and watched numerous videos and finally decided. Glad I did !