WyzeReviews of wyze.com

Bought a Wyze camera probably 6 years ago and haven't used it in several years. We were going to have a stranger in our home watching our dog for a few days so we set it back up. Apparently they now charge a fee to use the camera at all, but there was an option of a 30-day free trial, so I signed up for that. Come to find out that Wyze has no way of actually administering a free trial when signing up through the app, and I was charged for a full year's worth of fees 4 days later. This company was started by former Amazon employees and has actually turned into a real business - if they wanted to figure out how to resolve this "glitch", they would. But of course it's easier for them to steal $20 from every person who thinks they're signing up for a free trial through the app. I'd like to see what % of people sign up on the app versus online. When I inquired about it with them, they said they'd give me a $3 credit as a gesture of goodwill once my annual subscription expires (11.5 months from now) - and all I have to do is enter all my credit card information! What a joke. Don't even care about the money, just a total scam of a way to run a business.

Was good when launched, but as with all whales greed takes over now even trying to watch a video on the SD card on the camera I own is a debacle, constantly harassed to buy this, pay cloud fees that and must have a subscription for anything to work

I would rate 0 stars if that were an option. The cameras broke down in less than a year and the company takes no responsibility. I am currently battling against them with help from the Better Business Bureau because wyze has been so disgusting to deal with their customer service. They offered a $25usd credit to compensate for a broken $55 camera and when I said I love in Canada they’ll only offer $25 $CAD and wont honour the value in CAD. It’s been nothing but disappointment dealing with this company.

Spotlight camera dies after 1 year What a useless product, first my small wyze camera just stops to work and after 1 year my floodlight camera doesn't light up with motion anymore, DON'T BUY THIS PRODUCT

i'm very disappointed with Wyze, customer for a long time and recently try to order new item but got scammed... i thought i clicked for free shipping and went thru as 2nd order and goes directly to order completion without me allowing to verifying the order and the address... tried calling the customer service, create ticket, did chat to no avail... and that AI support is the worst of all.... never order again with Wyze.... not a good way to threat customers! Not only i got duplicate order but shipped to the wrong address... and they could not even correct the address nor cancel the order! Pretty lame!

I bought two V4 pan cams so that I could possibly eliminate the still V twos and threes. Good thing I did not take those out first these V4 pan cams are a piece of junk and Wyze knows it they have full control of fixing it for example; no color at night and because of this review and the instructions I now get color at night as described in the feature for purchasing this type of camera nothing else was addressed during this review such as on the features 4K where I select it instead of a setting that keeps it at 4k it will stay on auto which means 360 P. This was not addressed and more importantly, Another piece of false advertising. you can set the way points up to four of them but they’re no good because you can walk right in front of the camera and it won’t follow you what good is that if a burglar does break into your house or comes to your house without you knowing who it is to capture him or her on camera well it’s a missed opportunity another thing they can fix and another thing that’s a lie to the customer and false advertising from their website to the box it comes in. You getsick and tired of these companies lying to buy their products and better yet not hiring competent EEs to fix the software that the uneducated software writers are writing. Good luck

Wyze Cam is a very poor security camera. It doesn't catch motion that's right in front of it. I've set the motion sensitivity to the max level but it still misses any activity right in front of it. I had two instances where someone damaged my property, both in front of the camera. Neither were caught by the camera. I'm very disappointed with this camera. I'll never buy this camera again.

Absoulte SCAM! AVOID THIS GARBAGE COMPANY and SHAME anyone you meet who works for them. They OVERCHARGE for TERRIBLE service then AUTORENEW YEARLY subscriptions and REFUSE TO REFUND even if you request cancel on the SAME DAY. I did not use the camera in over a YEAR and they still charged. They spend more time fighting credit card disputes and screwing over their customers than they spend creating or selling a viable product.