George
Received quickly with free shipping.
Received quickly with free shipping.

WYBOT is a trailblazer in cordless robotic pool cleaning, redefining the way people experience pool care. With 20 years of innovation, we lead the industry by delivering intelligent, fully automated solutions—from underwater AI vision to solar-powered wireless charging. Our mission is rooted in disruption, empowerment, and accomplishment—creating products that simplify life and bring joy. WYBOT isn’t just about clean pools—it’s about smarter living.
Wybotpool (wybotpool.com) has 220 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Appliances & Electronics · Reseda, California
Excellent

Appliances & Electronics · City of Industry, California
Excellent

Appliances & Electronics · Los Angeles, California
Excellent
Appliances & Electronics · CARLSBAD, California
Excellent
220 approved reviews, newest moderated first
George
Received quickly with free shipping.
customer
DO NOT buy from this company or Robot My Life their online store in Australia. My B300 Pool cleaner stopped working properly after less than a year and their customer service is non-existent apart from an initial email response requesting info. The call centre is AI and they don't call back and you can't speak to a human. I've contacted Whybot directly and they refer me back to their online company Robot My Life despite it being their product and warranty.
Response from WybotpoolJan 30, 2026
Dear customer, Thank you for your valuable feedback. We take your after-sales experience very seriously and want to help you resolve the issue as soon as possible regarding the product you purchased from Robot my life. Since Robot my life is one of our distributors, orders placed through them are not integrated into our direct sales and after-sales system. Therefore, we are unable to directly access your order details or process the after-sales request at this time. To ensure your concern is handled most efficiently, we recommend that you first contact their after-sales team directly at: After-sales email: [email protected] They will be able to locate your order and provide the corresponding support. If you encounter any difficulties during this process, please feel free to reply to this email and let us know. We will be glad to assist you and help follow up on the matter. We also kindly suggest that you and your friends consider purchasing through our official direct sales channels in the future to enjoy more seamless and fully supported after-sales service, which allows for quicker response and direct assistance from our team. Thank you for your understanding and trust. We are here to support you. Best Wybot Customer Service Team Irene
Matthew M.
I have used WYBOT for 1 week , and I love it. So easy to use . It’s amazing how much debris it gets out of my pool every clean. Easy to dump the debris , charge the bot, drop in pool and lets it go to work. Thank You
Marty S.
Customer service was very helpful in answering my questions prior to my purchase...after purchase shipping was very timely...I received my wybot yesterday....I fully charged it and dropped it in my pool today...it ran for 2hr's and did a fine job on pool walls and bottom ...so far so good 👍
Matthew M.
Wybot C1 arrived dead. Customer service sent a pre-paid return label and offered a refund or a replacement unit. I will try to update this review if and when this is made right.
Response from WybotpoolFeb 5, 2026
Thank you very much for your valuable feedback. We have seen that the new device we have reshiped for you has been delivered. If you have any other suggestions or questions, please feel free to contact us at any time [email protected] Thank you for your understanding and support! WYBOT Customer Service Center Nancy
Fafois R.
Wybot S2 Solar neuf, acheté à un Youtubeur qui en avait fait le test. Le robot a été mis à jour par erreur via l'app Wybot avec le firmware d'un robot pas encore sortie (le S3). Un bug côté Wybot qui a touché de nombreux propriétaires si j'en crois les forums. Mais sans facture d'origine à mon nom, Wybot se dédouane et je me retrouve avec un robot en parfait état de marche mécanique mais totalement inutilisable car mis à jour, par Wybot, avec un logiciel incompatible. 0 solution proposée par la marque. Mon vendeur a tenté de son côté de les contacter, seule proposition proposée, payer 500€ de plus pour en avoir un neuf, on croit rêver ! Voici donc ce qui peut vous attendre si vous faites confiance à cette marque.
Response from WybotpoolFeb 5, 2026
Thank you for your attention and valuable evaluation. For the device you purchased through unofficial channels, we cannot find the order in our system, so we are unable to process it directly. We suggest that you prioritize contacting the seller We also kindly suggest that you and your friends consider purchasing through our official directsales channels in the future to enjoy more seamless and fully supported after-sales service,which allows for quicker response and direct assistance from our team WYBOT Customer Service Center Nancy
Athula G.
This is a scam. I did not even receive my order after full payment, veryfying credit card detail ( unusual for a vendor to request this) and multiple unexpected charges. Stay away from this product, they are scammed!
Response from WybotpoolFeb 5, 2026
Thank you for your attention and valuable evaluation. I have found that your order was delivered on January 14th, 2026. If you have any further questions or assistance, please contact us :[email protected] ,we will actively respond. Thank you for your support and trust! WYBOT Customer Service Center Nancy
Joshua R.
Do not trust the reviews from WYBOT’s direct website. I gave an honest review based on my experience with their skimmer product. They do not accept bad reviews on their website. Having said that, I do not recommend purchasing their skimmer. You will be on the hook for shipping which was $100 so do yourself a favor and don’t purchase the skimmer. Update: the below reply from WYBOT is a perfect example. Rather than understanding my review (which they did not approve to be posted on their own website), their reply shows lack of comprehension. I received a defective device. Shipping to return a defective product was absolutely not free.
Response from WybotpoolFeb 5, 2026
Thank you for your valuable evaluation. Our orders are shipped free of charge, and we highly value your feedback. If you have any questions or suggestions, please contact: [email protected] We look forward to your reply Thank you for your support! WYBOT Customer Service Center Nancy