Wine Insiders Reviews | Read Customer Reviews of wineinsiders.com

Wine InsidersReviews of wineinsiders.com

4.0229 reviews
Beer & Wine
PO Box 15158, Beverly Hills, California

Call Directions Website

Wine Insiders

About Wine Insiders

Wine Insiders makes it easy to get great wine. Our in-house winemaker works with world class wineries to stock our online store with exclusive selections from some of the world's best wineries and regions. With over 40 crowd-pleasing varietals from 15 top wine regions, you're sure to find wine that you love. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders. Allow us to raise a glass and welcome you to a world of: BETTER WINE, DELIVERED!

Wine Insiders (wineinsiders.com) has 229 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: wineinsiders.com
Website: wineinsiders.com
Category: Beer & Wine
Location: Beverly Hills, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 48% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Beer & Wine, California

Wine Insiders reviews

229 approved reviews, newest moderated first

Jeffery G.
Jul 29, 2026
FedEx damaged (dropped?) my case of…
FedEx damaged (dropped?) my case of wine. nothing else happened for 4 days so I called customer service at WI. They have ordered a replacement with expedited shipping!
Report
Richard D.
Jul 25, 2026
He listened to me
He listened to me! I was frustrated with wine insiders not him! We worked it out after a long time.
Report
Charlene D.
Jul 24, 2026
Number one
Number one, wine arrived with no breakage , Number two, I was pleased with the quality of wine. Wine was received in a timely fashion Will order again
Report
peter S.
Jul 21, 2026
charge for an order that I DID NOT MAKE
I was charged for an order that I did not make
Report
Pat G.
Jul 15, 2026
Excellent and prompt efficient customer…
Excellent and prompt efficient customer service with follow=--up inquiry as to whether my question was resolved. Great wines at great prices. Pat G.
Report
Adrian
Jul 8, 2026
Fantastic assistance with our most…
Fantastic assistance with our most recent order! We really appreciate the ability to try new (great) wines at very affordable prices. Having just returned from a very hot Bordeaux trip (112F for 4 days), it was wonderful to find some of the same wines here for the same prices as encountered in France. Shipping is also first class. Sturdy boxes and well-placed cold packs are better than some we get from "high end" wineries in California! Keep up the great work!
Report
Daniel A.
Jul 5, 2026
No wine: Delayed shipping, robotic customer service
I would actively avoid this Company. They advertise "Fast Delivery" with " industry-leading order processing [that] allows for all orders received by 1:00 to ship the same day." FALSE. It's a joke, since they have a "fine print" shipping policy that basically undoes this promise. I ordered wine for a trip, assuming they would do what they say. Unfortunately everything went wrong and there were delays on delays on delays. Needless to say, I never actually received the wine. Their customer service is abysmal. I've had more productive conversations with a wall. They send you the "real policy" which is completely inconsistent with what they advertise. Never again.
Report
Ginna
Jul 2, 2026
James was absolutely incredible
James was absolutely incredible. We love WI everything is so delicious and great prices.
Report