Wine InsidersWine Insiders makes it easy to get great wine. Our in-house winemaker works with world class wineries to stock our online store with exclusive selections from some of the world's best wineries and regions. With over 40 crowd-pleasing varietals from 15 top wine regions, you're sure to find wine that you love. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders. Allow us to raise a glass and welcome you to a world of: BETTER WINE, DELIVERED!
Wine Insiders (wineinsiders.com) has 229 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Claim this listingBeer & Wine · San Jose, California
Excellent
Beer & Wine · Pomona, California
Excellent
Beer & Wine · Walnut Creek, California
Excellent
Beer & Wine · Hayward, California
Excellent
229 approved reviews, newest moderated first
Richard M.
Was just checking on my order and since they had a huge 50% off 15 or more, it's going to take a couple extra day. No problem, I've ordered a few years now and always received great service from them.
Rod A.
Request resolved!
KAS
I live in Massachusetts, and they consistently have many wines that are not available to ship to MA. Today they posted a cellar closeout sale. Out of the 18 offered wines, 8 were not available to ship to MA. This has been a problem for quite some time, with the New York warehouse not stocking many of their wines. For example, there was a big problem with Rosé wines during the summer.
Arlene A.
I had to call to get my order sent, because fedex broke the glass and they don't contact wine insiders to resend to customer. When I spoke to the person, they took care of the reorder quickly.But I don't think the client should have to do all the work of reordering when FedEx damaged it.
CLYDE S.
These people are very helpful- they listen to you and respond in a way that lets you know they want your business !
Felicia W.
I had a health condition that required cancelation of my subscription. The person I spoke with did not make me feel bad for doing so, in fact he genuinely seemed to wish me the best. He was quick, professional and courteous, and he made me not feel so bad about something I really didn't want to do. I am grateful for customer service such as what I received here.
Dan C.
This is extremely cheap wine with essentially unethical marketing. It is designed to maximize profits at the expense of new or inexperienced wine drinkers. Think of it as knockoff barefoot wine or box wines with less sophistication.
Juliana
I canceled/postponed the new shipment twice, never received confirmation email about it, and the order was still sent and I was charged for something I didn’t want. Customer service was not helpful as well as their website. I’m so upset. When I logged in directly in the website, I couldn’t find where to cancel the new shipment. When I tried through the email I received saying I could manage the new shipment, then I was able to postponed it. I don’t understand how they didn’t get that!!! Terrible service