Wine Insiders Reviews | Read Customer Reviews of wineinsiders.com

Wine InsidersReviews of wineinsiders.com

4.0229 reviews
Beer & Wine
PO Box 15158, Beverly Hills, California

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Wine Insiders

About Wine Insiders

Wine Insiders makes it easy to get great wine. Our in-house winemaker works with world class wineries to stock our online store with exclusive selections from some of the world's best wineries and regions. With over 40 crowd-pleasing varietals from 15 top wine regions, you're sure to find wine that you love. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders. Allow us to raise a glass and welcome you to a world of: BETTER WINE, DELIVERED!

Wine Insiders (wineinsiders.com) has 229 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: wineinsiders.com
Website: wineinsiders.com
Category: Beer & Wine
Location: Beverly Hills, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 48% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Wine Insiders reviews

229 approved reviews, newest moderated first

Leslie Keyes C.
Jun 19, 2025
Company and the customer service rep…
Company and the customer service rep was wonderful! Although, there was a hearing issue on my part and language barrier he was great to work with and patient with me
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Richard O.
Jun 18, 2025
Sent wine to incorrect address
Sent wine to incorrect address. Solved my problem and corrected address. Thank you very much. I’ve used Wine Insiders for years and have always been happy with their wines and service.
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J B.
Jun 18, 2025
Had some communication issues
Had some communication issues. Never received word that wine was delivered, to a hold location,but in checking found that it actually was. I believe the problem was actually with FedEx, not with wine insiders. Jonel at WI was very helpful in tracking it down.
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Phillip M.
Jun 13, 2025
Return to vendors
I had to return 2 cases of wine since I had an emergency. After one call and a few emails , John professionalism took care of it and he was on top of it , kept me in the loop of the situation . So John, I hope you read this note or someone show it to you .. but you are a true professional guy and I want you to be recognized. Also, clients are so quick to write a bad review for anything, but rarely write about something good about it. So again, John thank you 🙏
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Ms. Vonnie A.
Jun 13, 2025
Every time I call this company…
Every time I call this company wonderful, helpful and polite. It is so nice to talk to a company that treats their customers like wine inside does I can't praise them high enough
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GONZALEZ/HECTOR O.
Jun 8, 2025
I was very lucky to have Jennifer on my…
I was very lucky to have Jennifer on my trust pilot on Sunday extremely profesional great advise on the promotions available I am very satisfied with her service she makes me feel wine insiders have the right people to care for their costumers 👍
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Mr Bradford L.
Jun 5, 2025
There was some confusion with my order
There was some confusion with my order, because a red flag came up saying that the shipper was not authorized in New. York. However, a call to Wineinsiders representative fixed that error in a jiffy. She was efficient and courteous.
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Ted M.
Jun 4, 2025
Order update
Eula took my call and was excellent. Very responsive and provided an update on shipping. Excellent job.
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