Window World, Inc.Reviews of windowworld.com

Jim Smith, this man was very honest about the windows and service, the install was great clean up was nicely done and we are so glad window world is the company we selected, thank you Jim Smith for every think Richard & Sherry Mendez, San Antonio, TX

Window world Installed my slider They broke my tile and said they would not repair it, they broke my track that is the frame of slider it needed to be level the came and put a screw in it making it not level Only 1 person on hole crew spoke English . Stay away from these people,

During our initial phone conversation, I had asked if they could replace the jalousie window, and they told me yes and sent a man to come take measurements a week later. The day of, I get a call saying that Window World can't install new jalousie windows, and can only replace it with a different type. I do not know why they decided to waste my time and not tell me upfront, but they have managed to waste my and their time with a useless lie.

I dealt with Rocky as a salesman very nice guy He listens to what you want and was very pleased with everyone at the akron store. The install crew was amazing 10 windows 2 1/2 hours start to finish. And we love the windows very good exp. i will be using them again.

I ordered 2 EXTERIOR DOORS FROM WINDOW WORLD OUT OF DAVENPORT, OWNER RUDY HAD THE WRONG SIZE DOWN WHICH I HAD TO CORRECT BEFORE ORDERED, ALMOST 8 MONTHS AFTER I MADE 80% DOWN PAYMENT - AFTER CALLING SEVERAL TIMES TO SEE IF THEY CAME IN OR WHAT THE HOLD UP WAS--FINALLY GOT THE INSTALLED BUT WRONG DOORS AND WRONG COLOR----RUDY DOES NOT ANSWER MY CALLS NOR DOES HE CALL ME BACK---POOR WAY OF DOING BUSINESS-----THINK TWICE BEFORE GETTING WINDOWS OR DOORS FROM THIS OUTFIT. NO CUSTOMER SERVICE HERE--

This company sucks… i have delt with them for windows and siding… only reason i went with them was due to the financing. Fist of the job was started in the middle of winter when they stated they were going to start that late summer.. the guys didnt even wnna be on the job site.. it took them untill fall of the following year to complete.. after leaving I noticed nails all over the place. Siding not over lapped properly and all the metal trim for the faca was all bent up and looked like crap.. i called complained and they sent the boss of the company to fix it.. all he did was cobb job it. I have about 10 seams across a 20 ft span.. where they piece mailed it together.. it hasn’t even been 10 months sense the fixed it as they say and the metal is falling off my house. And its falling off on areas thats new construction so there shouldn’t be any reason other than not done properly… the trim all around the windows looks all jacked up to and there answer was well it is what it is.. i pay a hefty monthly bill for a half assed crap job.. ive tried contacting the company to fix the stuff that has fell off and no response.. these guys hire rag tag sub contractors to do there work.. its a scam and ashame what they do. This is Window World upstate NY

My installer Mark, did a fantastic job of removing my old windows, and installing the new windows . I wouldn’t hesitate to have Mark return to my home and do any window repair work or another installation in the future. Overall it was a very pleasant experience!!

We had a garage door installed by Window World and one Window cracked within 2weeks of installing and no warranty on it. Was told not our product so won’t fix the cracked window. Don’t use them for garage doors. They don’t stand on those windows. Will never use them again. Beware everyone. Unsure of exact date was several years ago complained several times with no reply. Window still cracked.