West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jennifer H.
Overall product is good - but the dimension of my dog on the paper is way smaller than he should be given the side of the picture
Response from West & WillowFeb 24, 2023
Hello Jennifer, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.
Jordan H.
I was not happy with the initial art, but the West & Willow team went above and beyond to get it corrected!! They worked with me to make sure I was happy with the end product!
Bethany S.
The portrait is amazing. They did extremely well with the picture I shared. I do wish a few things were done differently. The portrait almost makes it seem as if one side of the sun was shining on her face so I wish they did her darker fur color on both sides. Also wish the nose was black on both sides with the pink in the middle not black, pink, and gray. I think it would be beneficial if people could send in multiple pictures rather than just one to go off of. Otherwise, the picture is absolutely stunning.
Alex
So impressed with the customer service. I order for Christmas and wasn’t completely satisfied. West and Willow made it right and were so helpful. Would recommend !
E.G.
I thought I added the digital copy in my order so I declined the offer when it popped up because I could not see the itemized receipt before checking out. It would be helpful to see your cart before checking out.
Response from West & WillowFeb 23, 2023
Hi Elisa, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Kindly check your inbox for an email from us.
Alex C.
I love my prints from Willow & Co and am so impressed with their customer service. I would recommend them to anyone!
diana C.
Super fast, had no problem with picture. It’s PERFECT!!
susan A.
Ease of use, cute products
