West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jenna R.
They used grey in the portrait when it’s clearly white in the image I provided.
Response from West & WillowNov 30, 2025
Hello Jenna, I’m really sorry to hear you were disappointed with your recent order. We completely understand how important it is to get your order in perfect condition and I’m really sorry we missed the mark on this! We just sent an email to make things right. ❤️ Looking forward to your reply!
Paula J.
Ordering was quick and easy. The final came out great! And looks just like our fur babies!
Response from West & WillowNov 26, 2025
Hello Paula, Thank you so much! We’re happy to hear the ordering was easy and that the final portrait captured your fur babies perfectly. 🐾💛
Dear C.
Amazing product! Artistic and super accurate
Response from West & WillowNov 26, 2025
Hello, Thank you so much! We’re thrilled you loved the artwork and accuracy. We truly appreciate your support! 🎨🐾
Ryan M.
I absolutely love the framed picture and mug. What a beautiful gift!
Response from West & WillowNov 26, 2025
Hello Ryan, Thank you so much! We’re thrilled to hear you loved the framed picture and mug. What a wonderful gift choice! 💛
Jonathan R.
Picture is even better than showed in the ads. It was produced quickly and arrived much quicker than I had expected. Cost was reasonable and can’t wait to give it to my daughter for Christmas.
Response from West & WillowNov 26, 2025
Hello Jonathan, Thank you so much! We’re thrilled to hear the portrait exceeded your expectations and arrived faster than expected. We hope your daughter loves it — what a wonderful Christmas gift! 🎄💛
Judi M.
My picture turned out great! This is third one we have ordered and it is perfect!
Response from West & WillowNov 26, 2025
Hello Judi, Thank you so much! We’re honored to have created your third portrait and thrilled you loved it. Your continued support means so much to us! 💛🐾
SHALYN
We are repeat customers in this family when it comes to West & Willow! The artistry is PHENOMENAL! I LOVE how perfectly you captured Loki! My besties love it as well and fits in perfectly with our West & Willow wall gallery of all our fur babies. Thank YOU!!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Response from West & WillowNov 26, 2025
Hello Shalyn, Thank you so much for being a loyal customer! We’re thrilled that you loved Loki’s portrait and that it fits perfectly into your West & Willow gallery. Your support means everything to us! ⭐️🐾
Amanda M.
Did not realize my order would be coming from China.
Response from West & WillowNov 30, 2025
Hello Amanda, Thank you for your feedback! We understand the concern and want to clarify that some of our items are produced and shipped from China to ensure quality and efficiency. If you have any questions about your order, we’re always happy to help.
