Ro H.
Miss Winnie to the tee!
I give this 5 Stars because it is SO deserving of it! They totally captured my dogs features, especially her eyes. I am in love with this work of art!

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Ro H.
I give this 5 Stars because it is SO deserving of it! They totally captured my dogs features, especially her eyes. I am in love with this work of art!
Michelle B.
I've written to them to see if my frame can be changed out, "your artwork is already produced" which I understand, but there's no reason the artwork can't just be switched into the frame I want. If it was already shipped I'd understand but a "no" we can't shows how accommodating company is. And I also got this review request before my item has even been shipped.
Response from West & WillowOct 26, 2023
Hello Michelle, We are very sorry about that. Upon checking your order, it has already shipped. Please check your email for tracking details.
Lori H.
Purchased these as Christmas gifts for my daughters. These are photos of their very first "fur babies", something they will have as a keepsake forever. The photos turned out so cute and the framing is very nice too. I was also impressed with the quick delivery. Maybe too quick, I've got to resist the idea of giving them before Christmas. I'm always looking for a gift that's personal and something they wouldn't buy for themselves. This one is going to be their favorite for sure!
NANCY T.
Incorrect spelling of the dogs name. I now must do again but still no order confirmation with his correct spelling. We will wait until it’s done correctly this time.
Response from West & WillowOct 26, 2023
Hello Nancy, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.
Emily K.
Easy to design and order!
Roxann
I was having some trouble redeeming an offer code and customer service did a great job assisting me.
Christine L.
Very helpful definitely would recommend to my friends thank you again for all your help
Susan A.
I purchased a phone case and unfortunately it had a flaw running down the face of my dog which occurred during shipping. I contacted support and received a response from them within minutes. They sent me a new one immediately. This is a stand up company that does excellent work and backs its product. You won’t be disappointed!