C M.
They resolved my issue!
They resolved my issue!

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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C M.
They resolved my issue!
Brenda O.
Easy Process to get through.
Kathleen H.
It came out awful. My dog is not centered and is so small at the bottom compared with the size of dogs and placement seen on the Facebook page. On examples on the FB feed the dogs are centered and come up halfway or almost half the length of the picture.
Response from West & WillowNov 15, 2023
Hi Kathleen, We hate to hear that your order quality was not perfect! We are more than happy to get this replaced for you. Please check your email inbox for more details.
Norman F.
The first rendition of our pet wasn’t quite right. We were willing to accept it as is but Support (Kent) insisted on getting it right for us and it was redone! Awesome service!
Jaclyn P.
Not what I thought. Cute but not worth the money.
Response from West & WillowNov 15, 2023
Hi Jaclyn, We are sorry that your experience didn’t quite match your expectations. We would love to know why so that we can deliver a better experience.
Gretchen B.
I ordered this picture for my son-in-law for Christmas and it is perfect! I cannot wait to give it to him!!
Melinda L.
I am very happy with my pet portraits, they are beautiful and I'm so excited to give them as gifts!
ella M.
Was a little nervous because I wasn’t able to see what the portrait looked like until it came in the mail. However, it looked amazing!! I got it for my mom as a birthday gift and loved it so much I just ordered another for my brothers Christmas present. Definitely a little pricey but worth it for a sentimental/personalized gift. Did not take as long as I thought either… took 10 days to come in- not bad for a customizable piece.