West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Bryk101
Easy to order, good quality, beautiful portrait.
Response from West & WillowDec 15, 2025
Hello Bryk, So happy to hear that! We’re glad the ordering was easy and that you loved the quality and portrait. Thanks for sharing! 😊
Suz
My print is adorable and arrived ahead of schedule.
Response from West & WillowDec 15, 2025
Hello Suz, We’re so glad to hear that! Happy the print arrived early and that you love it. Thanks for sharing! 💛
Sara
We just received our portrait of our two boys. This was actually our second pet portrait. Our first portrait was of my father and step-mother's fur baby. Daddy said "it was the best gift he had ever received." Likewise, the portrait of our two boys is absolutely precious. It captures them perfectly and is going to be a wonderful addition to our gallery wall. In addition, it arrived quickly and just as ordered.
Response from West & WillowDec 15, 2025
Hello Sara, We love hearing this — thank you so much for sharing! It means a lot that your first portrait was such a special gift, and we’re thrilled the portrait of your two boys turned out just as perfectly. We’re so glad it arrived quickly and will be part of your gallery wall. 💛🐾
Marianne
Incredibly responsive and helpful with question about whether photo I submitted would work. And the finished product brought tears to my eyes and my friends who I gifted it to. Their sweet Layla had recently passed and this was a perfect way to keep her near!
Response from West & WillowDec 15, 2025
Hello Marianne, Thank you for sharing this heartfelt experience. We’re honored to have helped create something so meaningful in memory of Layla, and we’re glad our team could support you along the way. It truly means a lot to know the portrait brought comfort to you and your friends. 💛🐾
Paige T.
This company was amazing. My original photo did not show up looking as I envisioned, so I reached out to their support team and got a very quick response. They then worked with me to make the picture exactly how I imagined, and they sent me a digital version to make sure I was happy with the results. After, the team sent me a new print and frame for free which showed up less than a week later, I even got to keep my original picture and frame they sent me. This company is amazing and I will definitely be buying from them in the future!
Response from West & WillowDec 15, 2025
Hello Paige, Wow — thank you for sharing such a detailed and kind review! We’re so glad our team could work with you to get everything just right and that you were happy with the final result. It means so much to hear about your experience, and we truly appreciate your support. We can’t wait to create something special for you again in the future! 💛
Kari D.
I was very impressed with the picture of my dog on the coffee cup. It looked better than I ever thought it could. I would highly recommend this product to anyone. I will also buy from this company again.
Response from West & WillowDec 15, 2025
Hello Kari, We’re so happy to hear that! It means a lot that the mug exceeded your expectations, and we truly appreciate the recommendation. We look forward to creating something special for you again! 💛🐾
Julia S.
I absolutely love the portrait and the mug. I wouldn’t recommend the digital download. I feel it is not worth the $15 and the delivery of the digital download was not a great experience.
Response from West & WillowDec 13, 2025
Hello Julia, We’re so glad to hear you loved the portrait and mug! We appreciate your honest feedback about the digital download experience and will be sharing this with our team as we work to improve it. Thank you for taking the time to let us know. 💛
Melissa F.
The staff at West and Willow were great! They were quick to reach out when my photos did not go through and quick to respond to questions I had. Great communication! My son is going to love the art of his two cats ❤️
Response from West & WillowDec 13, 2025
Hello Melissa, Thank you so much for the kind words! We’re glad our team could help quickly and keep communication smooth. We hope your son absolutely loves the artwork of his two cats! ❤️🐾
