Johnathan O.
Not Impressed
This is a very personal product. I don’t feel like there was much communication from west and willow. Something as simple as a proof before custom art work would be expected. I feel like they are just taking as many orders as they can and not caring how the items turns out for the customer.
Response from West & WillowDec 21, 2023
Hi Johnathan, Thank you so much for entrusting us with your pet's portrait! Also, as of the moment, we don't have a system set up for preview yet. We are still working on making some internal changes based on your recommendations. 👍🏼