Georjette G.
Wonderful product
I Have purchased from the company for years. Never disappoints

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Georjette G.
I Have purchased from the company for years. Never disappoints
Jeff P.
Thank you!! Appreciate the damaged replacement.
Janet
Easy to order
Regena
I screwed up the address and they got right back with me
👎 N.
good but its been a week and still no email about an update on my order
Response from West & WillowDec 20, 2023
Hello Riley, We are very sorry about that. Upon checking your order, it was already delivered. Please check your email for more information.
Liz S.
Cancel my order within the 30 minute time frame and it’s still hasn’t been canceled!!
Response from West & WillowDec 23, 2023
Hello Liz, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.
Ada P.
No one has gotten back to me after sending two emails. I’m still waiting!
Response from West & WillowDec 23, 2023
Hi Ada, I have found a number of email threads with you, all of which have been responded to. We use a ticketing system to ensure nothing gets missed, but I do not doubt what you are saying, and I apologize as our system must have failed us on this occasion.
Jake M.
Im paying $15 for fast shipping and $10 for standard shipping.
Response from West & WillowDec 21, 2023
Hi Jake, We are very sorry for the confusion. Please be advised that "Skip the Line" is to expedite the illustration, not the shipping. It skips the line of orders that are ahead of you, your order will be prioritized. Upon checking your order, it will arrive before Christmas.