Elle
absolutely adore this!!
after losing our sweet girl in April, I wanted to get a portrait to remember her for my parents.. this is incredible & the team is so wonderful.

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Elle
after losing our sweet girl in April, I wanted to get a portrait to remember her for my parents.. this is incredible & the team is so wonderful.
Andy
Completely overpriced. I did not see an option to indicate my purchase was a gift so I wasn’t able to request a gift receipt. I also did not see an estimated delivery date. I have no idea if the gift will make it on time for Christmas. I thought 10% off for a first time customer especially at Christmas was not enough. I won’t be purchasing from here again or be recommending this business. Had the person i bought for not requested a framed picture of her pet from this company, I never would have bought it.
Response from West & WillowDec 21, 2023
Hi Andy, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.
Tjb
Disappointed not much of the pet shown! Half the portrait is blank white with just name at top and then bottom portion of pet head. Quality of frame and pic good.
Response from West & WillowDec 21, 2023
Hi Trina, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
ERIN P.
The product itself is so sleek and gorgeous. Captures our dogs, spot on. I was worried I wouldn’t get it by Christmas, since I just discovered this company. It was ordered, shipped and received in a week. I’m so excited to gift my husband this picture.
Sara
I ordered unframed, and my picture is covered in creases from being rolled. Maybe find a different way to send or don’t offer to send unframed. For the cost of the item I should not have to spend time and more money to fix.
Response from West & WillowDec 21, 2023
Hi Sara, We hate to hear that your order quality was not perfect! We are more than happy to get this replaced for you. Please check your email inbox for more details.
Lillyana H.
The picture quality is amazing!
Happy C.
Absolutely love my pet portrait. Can’t wait to give it to my husband for Christmas and see his face when he opens it. I was so happy with how it turned out I ordered one of my niece’s dog for a gift, also.
Sharon C.
The rendering of my fur baby nephew is beautiful! My brother and sister in law are going to love it! I will be ordering again for my dogs. Thank you for such a quality product. Sharon