MARIA V.
The finished product looks great! Well done guys😁
The finished product looks great! We love it! Well done guys!

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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MARIA V.
The finished product looks great! We love it! Well done guys!
Tracy M.
You sent me the wrong order. This was suppose to be a pic of my daughter’s dog who recently passed away. I have no idea whose dog this is. I am so upset. You have ruined a very special gift. How do I resolve this?
Response from West & WillowJan 18, 2024
Hello Tracy, We hate to hear this! We are very sorry for the delivery mix-up. We are reaching out to your email now to help get this resolved for you.
Jeffrey F.
Your site was so simple to work with! I can’t wait to get my picture!
Kelsey
All the photos on website showed the dog more centered. Ours is very low and just looks off.
Response from West & WillowJan 18, 2024
Hello Kelsey, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.
Lisa R.
My package was lost and they remade my print and I received them in time for Christmas AND they look amazing! ❤️
Erin D.
Came quickly and looks amazing!
Jamie
UPDATED - they did provide me with a free download which was helpful but it did not arrive before the holiday. Item arrived crushed and creased. Reprint is not arriving in time for Christmas, even though I alerted company for reprint need over a week ago. I also asked for a digital download so I could print locally in time for holiday. Never got the email with the download info.
Response from West & WillowJan 18, 2024
Hi Jamie, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.
Laura S.
It was fast and the product was adorable!!!