West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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JESSICA S.
Our fourth West and Willow dog portrait and each one is just perfect. A beautiful way to remember the dogs we give our heart and soul to.
Response from West & WillowFeb 3, 2026
Hello Jessica, Thank you so much for your continued trust. We’re truly honored to help celebrate and remember the dogs who mean so much to you 💛🐾
Danita C.
Great customer support and I love the product! Just what I expected.
Response from West & WillowFeb 3, 2026
Hello Danita, Thank you! We’re so glad you loved the product and had a great experience with our customer support 😊
Tania S.
Love it!! It's beautiful
Response from West & WillowFeb 3, 2026
Hello Tania, Thank you so much! We’re thrilled you love it and find it beautiful 💛
Lindsey L.
This is the second portrait I have ordered. Both are unbelievably accurate portraits of our pups. We love them so much!
Response from West & WillowFeb 3, 2026
Hello Lindsey, Thank you for coming back to us! We’re so happy to hear both portraits captured your pups so perfectly—it truly means a lot 🐾💛
Clint S.
Picture came out great, and received it quickly! My family absolutely loved it. They cried happy tears.
Response from West & WillowFeb 3, 2026
Hello Clint, Thank you so much! We’re thrilled the picture arrived quickly and brought such happy tears to your family 💛
Jeffrey L F.
Everything was so good with the first one for our dog, that we bought a second one for our cat! Came fairly quick as well.
Response from West & WillowJan 28, 2026
Hi Jeffrey, Thanks so much for your feedback! We’re thrilled you loved the first piece and came back for another one for your cat. So glad it arrived quickly too. We really appreciate your support!
Lisa T.
I love it. Sad to say the frame is broken. 200 bucks. Is worth for my beautiful boy, but the frame is super cheap I could have gor it rolled and framed it locally
Response from West & WillowJan 28, 2026
Hi Lisa! Thanks so much for taking the time to share your feedback and I’m really sorry to hear you were disappointed with your recent order. We completely understand how important it is to get your order in perfect condition and I’m really sorry we missed the mark on this! We just sent an email to make things right. ❤️ Looking forward to your reply!
Ellie H.
I received the ring I ordered, and unfortunately, the spelling of the engraved name is not correct. The name I entered is "Fifi" and the ring I received has the name "Fofo." In addition, the lettering is very light and is hard to read/see the name.
Response from West & WillowJan 28, 2026
Hi Ellie! Thanks so much for taking the time to share your feedback and I’m really sorry to hear you were disappointed with your recent order. We completely understand how important it is to get your order in perfect condition and I’m really sorry we missed the mark on this! We just sent an email to make things right. ❤️ Looking forward to your reply!
