West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Nicole
I was not happy with my initial artwork and they went above and beyond to fix the issue and make sure I was pleased with my order. Thank you very much! Excellent customer service! And now the recipient of the artwork loves it.
Susie
It was a total breeze to order my dog's portrait and mug. I can't wait until both arrive!
Nathan T.
Easy to order and product looks amazing
Morgan M.
Just purchased this phone case for my husband’s Valentine’s gift. Today is 02/19/24 and my husband didn’t receive the case until 02/14/24. Today is 02/19/24 and the picture is peeling off with normal usage.
Response from West & WillowMar 12, 2024
Hi Morgan, We hate to hear that your order quality was not perfect! We are more than happy to get this replaced for you. Please check your email inbox for more details.
Keith C.
Not only are the West & Willow portraits unique and tastefully done, they have so many combinations and options to choose from. The customer service team is extremely attentive and responsive. Couldn't have asked for a better experience.
Anvi
Always a superb service. I bought one for myself with my dog on it 4 years ago. Love it! I bought another one to gift to my sister's dog this year. The frame was not well fitted, so I reached out to customer service and they offered several options. I ended up asking for a replacement. I received the item in a timely manner.
Julie
Simple and easy. Can't wait to see the result and my bf's reaction
Danielle D.
I've ordered two portraits so far and I love them! The last one had a little defect in the frame and customer service was awesome to rectify the issue and provide me options. Will definitely be ordering more items in the future!!
