Ann D.
So easy
So easy! It’s a gift for our realtor! She is going to love it!

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Ann D.
So easy! It’s a gift for our realtor! She is going to love it!
Nina R.
I love the quality of my mug and portrait! Puts a smile on our faces to see the outcome! We cannot wait to post the frame in our office.
Rose D.
The portrait of our dear fur baby came out absolutely amazing . It is beautiful and captures him perfectly. Wow. I am very impressed with your work.
Rosemary L.
I thought my dog would be a little larger. Won't do again. Thanks, Roe leonelli
Response from West & WillowApr 18, 2024
Hi Rosemary, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Suzanne I.
We recently put our dog down when I discovered you online. The portrait of our pet made me very emotional. It is beautiful.
Jana De Z.
Customer service is amazing!
Monica M.
Shipping was really fast and the pictures came out great!
Tanya
What an overall bad experience with this company. I received a portrait as a gift but my pet’s name was misspelled. So I decided to just order another portrait with my pet’s name correctly spelled. When it arrived it looked very cartoonish compared to the original I had received, and overall poor quality. So I reached out to the company and they were willing to redo it. They sent me a design, which looked much better but my pet’s name was again misspelled. Finally they corrected the issues and sent me a new portrait. I was excited and everything looked good except that I realized they forgot to attach the metal piece on the back that is used to hang the picture! So I had to rip it off my old portrait and attach it myself. Such an irritating experience that I don’t think I’d ever order anything from this company again because I feel like they would mess something up.
Response from West & WillowApr 18, 2024
Hi Tanya, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.