Richard C.
We love the print
We love the print! Thank you.

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing18,273 approved reviews, newest moderated first
Richard C.
We love the print! Thank you.
Cadence D.
I received two products from West & Willow made from the same reference photos. Both were completely different from one another. While I understand that all products are custom made, these were two completely different products. One product is an exact replica of my dogs and looked beautiful, the other was completely inaccurate and showed no detailed in their portraits. Secondly, one of the two products was already broken when I received it. The top frame was broken in half and there was a crack at the top right hand corner. Although the one portrait was beautiful, I had to switch the photo from one frame into the other, which was quite hastily considering the cheap quality of the frames and the fact that you are unable to switch them without the staples breaking in half. When I ordered, I expected a real frame, real glass, etc. For the amount of money for these products, I expected much better quality and services.
Response from West & WillowJun 3, 2024
Hi Cadence, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Jamie B.
Got this for a friend who just lost his best bud. It’s perfect!
Jonathan P.
So pleased. Thanks a million!!
ALV
I bought this gift for my son and I love the way it came out.
Mikala A.
Great communication! I wanted to make a change to my order and the process was very easy!
Kylie W.
This company was so easy to work with. They were timely with shipping and getting everything to me in perfect condition. We absolutely LOVE our portrait.
Shelley
When I received the drawing it had dark smdges on the white back like fingerprints and the name was not evenly spaced and the letters were not the same size.
Response from West & WillowJun 3, 2024
Hi Shelley, We hate to hear that your order quality was not perfect! We are more than happy to get this replaced for you. Please check your email inbox for more details.