West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing18,273 approved reviews, newest moderated first
Constance C.
I ordered the stencil/sketch drawing, but received the painted version. I do love it and will keep it.
Response from West & WillowJun 12, 2024
Hi Constance, Thanks for sharing your feedback. We’re sorry for the delivery mix-up. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Kristan F.
The dog looks good, but the lettering on the sleeve is almost unreadable.
Response from West & WillowJun 12, 2024
Hi Kristan, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
PETER L.
Excellent customer relations
Chad B.
This is everything I had hoped and dreamed it would be! Ordered it as a surprise gift for my fiancé and she is going to absolutely lose her mind when she sees this lovely piece of art!
Wayne
I was absolutely blown away by the portrait of my terrier Alex. Having recently put him to sleep I’ll admit I got very teary eyed when I opened the portrait. The artist successfully captured his every nuance down to his mischievous sparkling eyes. I couldn’t be more pleased with my product
Olivier H.
I love it perfect
Joanna R.
The picture I received is not the same dog I sent in a picture of and the name was left off as well.
Response from West & WillowJun 12, 2024
Hi Joanna, We hate to hear that your order quality was not perfect! We are more than happy to get this replaced for you. Please check your email inbox for more details.
Gabriela L.
The color design was off, it looks like a different dog. It would be helpful to get the image first for approval.
Response from West & WillowJun 12, 2024
Hi Gabriela, We are very sorry about that. As of the moment, we don't have a system set up for preview yet. We are still working on making some internal changes based on your recommendations. 👍🏼
