West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Téa G.
My family & I lost both of our dogs within the last few months...and, their presence is missed beyond words. Having their portrait & pillows with their faces on them (which sit by the fireplace where they used to sleep) help keep them a part of our every day. I love the quality of the products & highly recommend W&W!
Stacy M.
AWESOME JOB!!
Natasha D.
The piece was amazing and when I needed customer service they answered quickly.
Sheila
Didn’t really catch the likeness of my dog.
Response from West & WillowAug 13, 2024
Hi Sheila, We are sorry that your experience didn’t quite match your expectations. We would love to know why so that we can deliver a better experience.
Leslie A M.
Custom t-shirt was ordered several weeks before Father's day; unfortunately, the shirt arrived well after the holiday. When it did arrive, there was a hole in the armpit. It was replaced for free but it took several weeks to arrive. It is a high quality shirt but processing time is a bit slow.
Response from West & WillowAug 13, 2024
Hi Leslie, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Heather M.
I had to follow up to find out about part of my order, communication was not good. The frame of the print was separated--not good quality.
Response from West & WillowAug 13, 2024
Hi Heather, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Kelly
I purchased this for a friend that lost his 18 year old dog, he was so happy with it. He's very hard to find gifts for and he said this was very special to him.
Christy H.
The team created a new photo immediately and it was perfect!
