Abby G.
Just Perfect!
This was a gift for my mom has her little pup had just passed away … she absolutely LOVED it! It was perfect and looked just like little Molly girl. Thank you so much West & Willow.

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Abby G.
This was a gift for my mom has her little pup had just passed away … she absolutely LOVED it! It was perfect and looked just like little Molly girl. Thank you so much West & Willow.
Elsa B.
I placed an order for an online drawing, and yet, I never received my item.
Response from West & WillowAug 13, 2024
Hi Elsa, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Gabriella
I love it, turned out so well and captured my Nala girl perfectly!! Couldn’t be more satisfied. They really exceeded all of my expectations!
Bsev
An amazing product!!
Laura O.
Turned out great!
Lynnette A.
I have reached out to customer service a few times since placing this order. First to request a gift card of some sit be placed in the package just to say who gift is from. NOPE couldn’t do that for me Another time to request a look at finished item. As I live in a different state than receipient NOPE. NEVER happened. Only responses I ever got were automated. Very impersonal
Response from West & WillowAug 13, 2024
Hi Lynnette, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Jaleesa
Amazing customer service
Ashlyn W.
I had seen this product all over my instagram and decided to buy it, once my order came I was disappointed, the quality was not worth the 47$ I payed for it. The print was very small and not what I pictured. I loved the product but not worth the 47$.
Response from West & WillowAug 13, 2024
Hi Ashlyn, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.