Grace R.
i did not get my digital copy of the…
i did not get my digital copy of the picture i received
Response from West & WillowSep 3, 2024
Hello Grace, We hate to hear this! We are reaching out to your email now to help get this resolved for you.

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Grace R.
i did not get my digital copy of the picture i received
Response from West & WillowSep 3, 2024
Hello Grace, We hate to hear this! We are reaching out to your email now to help get this resolved for you.
Christian R.
It came out amazing and perfect. Considering getting one for myself
Angela S.
I have received no updates on my order and was immediately charged
Response from West & WillowSep 3, 2024
Hi Angela, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Tinell M.
I’ve order three items from West and Willow and had a very small issue with one. I received.a brand new one fast and easy. And I am very happy. Thank you team!
Tracie H.
Love these portraits. I’ve ordered 7 because they are not only aesthetic but resonate good vibes and make my fur baby become pop-art. Order!!!
Kaylee M.
I had an amazing experience with West & Willow! My package arrived very quickly!
Makayla O.
My photo really came to life. I lost my boy about 2 weeks ago and this photo was spot on to perfection!❤️
Jp
My dogs “pic” was wrong.
Response from West & WillowAug 23, 2024
Hi Julie, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.